Krystal Grand Punta Cancun

Krystal Grand Punta Cancun in Cancun

Krystal Grand Punta Cancun

Krystal Grand Punta Cancun Image
4 Star
Hotel Guest Rating: 7.2/10
Boulevard Kukulan Km 8 5
Cancun 77500
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Hotel Guest Rating for Krystal Grand Punta Cancun in Cancun

# 17 of 170 hotels in Cancun
Based on 115 reviews from guests who stayed at the
Krystal Grand Punta Cancun
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 7.4.0
7.4
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Krystal Grand Punta Cancun

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Kashin from Miami Beach, FL
February 2, 2015
Family Traveling with Young Children
5.0
Lobby area
V uncourteous staff at reception Dirty pool
Verified Hotel Guest from Maspeth, NY
February 1, 2015
5.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Los Angeles, CA
January 21, 2015
Couple
7.0
The pools were definitely nice and location was great as well. The restaurants and bars offered a good selection of food at reasonable prices.
The room was entirely bare and the bathroom was torn up and not cleaned well. The bath tub looked like it had tire marks on it. How can that even happen?! The only upside to the room was that it overlooked the ocean.
Couple
Verified Hotel Guest from Jersey City, NJ
January 9, 2015
Couple
4.0
Nice cabanas and beach chairs. Modern sleek design. Free wifi.
Staffs were cold. She took my Mexican entry form away from my passport for no reason and caused me almost missing my return flight and a $30 fine. Broken parts. Missing towels. No service. Not worth the money.

Is really a 3-Star service while trying to charge 4-star price.

Solo Traveler
Rafiou from North Reading, MA
January 1, 2015
Solo Traveler
8.0
The view, the hotel, the location and the friendly staffs that are in the checkin desk.
The breakfast buffet they serve in the morning is really crap, as the food is not good and the drinks they serve is not fresh and pure but made from artificial contents.
Family Traveling with Young Children
Verified Hotel Guest from Chesterfield, MO
December 29, 2014
Family Traveling with Young Children
9.0
The beach is fantastic. The location is great and close to everywhere.
A noise can be heard from room. It seems from the other building across the street. The food is kind of experience in the hotel.
Couple
Yesenia from Castroville, CA
December 28, 2014
Couple
10.0
Everything was great .. Next trip will book there again ..
Family Traveling with Young Children
Senthil from Fremont, CA
December 28, 2014
Family Traveling with Young Children
6.0
Location is the only +
Rooms were cramped and things were not working...checkin is a nightmare and the rooms are not ready during checkin and red to wait close to 2 hrs to get it
Couple
Gina from Minneapolis, MN
December 27, 2014
Couple
8.0
There were absolutely great drink specials at all bars on the property. Buy $100 and get $200 in your act. The pools were great as well as the beach. It was great to be in walking distance to so many cancun destinations and a great super market near by.
The rooms were pretty bare. Not a lot to them and food on the property is okay at best. I am glad we did not have all inclusive - as this gave us options to try lots of great restaurants close by in walking distance.
Couple
Verified Hotel Guest from Kent, WA
November 27, 2014
Couple
2.0
The location was great and close to all of the clubs and plenty of affordable food options.
We didn't check into our room until 3:30pm and it still hadn't been cleaned yet and the bedspread was covered in makeup. It took two calls to get a maid up(an hour later)to clean it then another two trips to the unhelpful front desk to get a new bedspread
Reviews of Krystal Grand Punta Cancun
(1 - 10 of 64 reviews)
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