Hotels in San Antonio

Hyatt Place San Antonio Northwest/Medical Center

Hyatt Place San Antonio Northwest/Medical Center

Hyatt Place San Antonio Northwest/Medical Center Image
3 Star
Hotel Guest Rating: 9.2/10
4303 Hyatt Place Drive
San Antonio, TX 78230

Hotel Guest Rating for Hyatt Place San Antonio Northwest/Medical Center in San Antonio

# 3 of 294 hotels in San Antonio
Based on 207 reviews from guests who stayed at the
Hyatt Place San Antonio Northwest/Medical Center
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the Hyatt Place San Antonio Northwest/Medical Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Christopher from Austin, TX
June 14, 2013
Business Traveler
7.0
Excellent staff.
Dirty and stained couch. Needs to be replaced or reupholstered.

The staff was very accommodating. The lobby and breakfast were definitely above expectations. The only bad experience was the stained and dirty furniture in the room. The couch had a horrible odor and was not cleaned properly; it really needs to replaced or upholstered. After talking with other guests, this is not an isolated incident. It seems like the place needs to replace many of the aging pieces of furniture. I am surprised at myself for giving this place such a high rating after this type of infraction. Still, the staff and other accommodations make up for a lot of ground. ...read more

Group Traveler
Valerie from Corpus Christi, TX
June 7, 2013
Group Traveler
10.0

The hotel lobby and guest rooms were very clean! The room itself was exactly what our group needed! It was plenty of room, never feeling cramped. When we arrived it was late on a Sunday night and the machine that makes the keys had broken. Yet the staff was very attentive making sure that we were escorted up to our room and never needing anything. They waited for us to unload our luggage even offering to help carry things up for us! The location was very close to Six Flags which is why we stayed there. We really enjoyed our stay! ...read more

Family Traveling with Young Children
Julie from Granbury, TX
June 6, 2013
Family Traveling with Young Children
10.0
The staff was amazing! We got there early they let us check in and go to our room. They were helpful with directions and ammenities of the hotel. Breakfast was great!
There was a slight smell when you walked into the room, kinda musty or mildew.

Overall the hotel was great! Plenty of room for the 7 of us! 3 adults and 4 children!!

Family Traveling with Young Children
Verified Hotel Guest from Mckinney, TX
May 28, 2013
Family Traveling with Young Children
8.0
The room was very spacious. Loved the room
Breakfast was very crowded and there was not enough food for everyone.
Business Traveler
Juan from Torreon, Mexico
May 19, 2013
Business Traveler
9.0
Staff was extremely helpful & joyous
Skim milk was sour
Couple
Verified Hotel Guest from Cedar Park, TX
May 2, 2013
Couple
6.0
Rooms smelled musty and were not as clean as my wife and I were expecting.
Susana from Del Rio, TX
May 2, 2013
10.0
service was perfect, room was just what I was expecting
no
Family Traveling with Young Children
Verified Hotel Guest from Houston, TX
May 1, 2013
Family Traveling with Young Children
10.0
the room was great! staff was very helpful and great location
We enjoyed everything the hotel had to offer

overall it's a great hotel

Senior Travelers
Mary from Westerville, OH
April 30, 2013
Senior Travelers
6.0
Staff was very nice and helprul.
The PET FEE is XXX. More than the cost of the room. VERY UNHAPPY that Priceline did not disclose this. Don't know if this is Priceline or Hyatt's problem, but will most likely NEVER use Priceline again.
Solo Traveler
Stacy from Taft, TX
April 29, 2013
Solo Traveler
9.0
The staff was extremely FRIENDLY! The bed was very comfortable and the room was REALLY CLEAN!!!!!
The breakfast food was good in the morning..but for someone who is allergic to eggs, kind of limits you. BUT that is NOT a complaint,....against the hotel.

The hotel is located behind a few restuarants; one being Pappasitos. I enjoyed the quick three min walk which was what I needed. It was nice and quiet, and the staff there is extremely friendly. I will definitely come back to this Hyatt Place at this location. Thank you!

Reviews of Hyatt Place San Antonio Northwest/Medical Center
(1 - 10 of 116 reviews)
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