Hyatt Place Roanoke Airport / Valley View Mall

Hyatt Place Roanoke Airport / Valley View Mall in Roanoke

Hyatt Place Roanoke Airport / Valley View Mall

Hyatt Place Roanoke Airport / Valley View Mall Image
3 Star
Hotel Guest Rating: 8.9/10
5040 Valley View Boulevard North
Roanoke, VA 24012

Hotel Guest Rating for Hyatt Place Roanoke Airport / Valley View Mall in Roanoke

# 4 of 29 hotels in Roanoke
Based on 349 reviews from guests who stayed at the
Hyatt Place Roanoke Airport / Valley View Mall
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hyatt Place Roanoke Airport / Valley View Mall

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Susan from Dalton, PA
December 6, 2014
Couple
10.0
Loved that it was a suite. Great TV.
The toilet and shower were in one room. The sink and mirror were in the main bedroom.
Verified Hotel Guest from Hartsville, SC
December 2, 2014
7.0
The hotels overall appearance was very nice. It was very cozy and welcoming...
The bathrooms were not very spacious and the room did not have a stove or microwave...for three stars you'd expect more...

I very much enjoyed the free hot breakfast but in cold weather it would be nice to have more seating away from the automatic doors...

Business Traveler
Verified Hotel Guest from Independence, VA
November 24, 2014
Business Traveler
10.0
Normally don't take time for survey but staff and hotel was nice enough for me to recommend.
Brittany from Charlottesville, VA
October 21, 2014
1.0
I booked this hotel in April for a stay in September. We called the hotel around 4pm to let them know we could be coming in around 11:30pm. When I arrived at the hotel there was no room and I had already paid for it! They have not reimbursed me yet!!

They sent me to a motel that was 40 minutes away for a "free stay"- when in reality I paid $--- for the room at the Hyatt. I'm extremely upset.

Couple
Verified Hotel Guest from Rockville, MD
October 15, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
James from Prattville, AL
September 18, 2014
Family Traveling with Young Children
7.0
The staff wasvery friendly and helpful. Because there were not enough luggage carts, one of the front desk people assisted me in getting a large item up to my room rather than wait hoping for someone to be considerate enough to return it to the lobby...
The hotel only has 2 luggage carts. Thety could probably use at least 4 and probably 6 would be better.

The staff genuinely seemed interested in making the stay pleasant.

Couple
Michael from Huntsville, AL
September 17, 2014
Couple
8.0
Large rooms

Reserved a King room, and got a full bed. I was told tgat they were overbooked and only had this room. No reduction in rate either.

Business Traveler
Brian from Langhorne, PA
August 31, 2014
Business Traveler
7.0
I really like and appreciated the staff.
The tv in my room did not work properly. They did put into another room very quickly.
Couple
Verified Hotel Guest from Bristol, TN
August 31, 2014
Couple
10.0
Room Cleanliness, bedding, and staff were some of my favorite things about the Hyatt.
The hotel was a little confusing to get to, but after the first trip into the parking lot; we had everything all figured out.
Family Traveling with Teens
Wendy from Fairfax, VA
August 26, 2014
Family Traveling with Teens
9.0
Staff was very helpful and friendly. Worked to help accommodate our needs, thank you.
Reviews of Hyatt Place Roanoke Airport / Valley View Mall
(1 - 10 of 152 reviews)
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