Hyatt Place Nashville/Franklin/Cool Springs

Hyatt Place Nashville/Franklin/Cool Springs

Hyatt Place Nashville/Franklin/Cool Springs Image
3 Star
Hotel Guest Rating: 8.8/10
650 Bakers Bridge Avenue
Franklin, TN 37067

Hotel Guest Rating for Hyatt Place Nashville/Franklin/Cool Springs in Franklin

# 7 of 19 hotels in Franklin
Based on 321 reviews from guests who stayed at the
Hyatt Place Nashville/Franklin/Cool Springs
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hyatt Place Nashville/Franklin/Cool Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Pucellville, VA
June 10, 2015
Family Traveling with Young Children
10.0
Great place
Nothing
Couple
Janet from Union City, TN
April 21, 2015
Couple
8.0
Location was great for shopping.hotel had a nice modern style. Great mattress,slept great,nice continental breakfast. Hotel located in a nice safe area.
Checked in a little after the official check in at 3 and room was not ready,had to wait approx. 15 min. Also front desk personnel looked unkempt and not overly friendly.the staff the next day was better.
Group Traveler
Judy from Birmingham, AL
April 21, 2015
Group Traveler
8.0
The staff was welcoming and friendly. Breakfast was good - continental style, but with some expanded options - egg\ham\cheese on English muffin. The room was spacious, beds comfortable. Has a Starbucks onsite. Cool Springs is a nice, safe location.
Very minor. The bath area was cramped and tub needed a little cosmetic repair around the drain.
Business Traveler
Verified Hotel Guest from Little Rock, AR
April 19, 2015
Business Traveler
9.0
Location. Really flexible with late checkouts
nothing
Couple
Ramon from Watkinsville, GA
April 19, 2015
Couple
9.0
Cleanliness
Check in process
Couple
Verified Hotel Guest from Clifton, IL
April 6, 2015
Couple
10.0
Very nice large room with refrigerator Very clean, great price, good breakfast
Not enough room for people getting breakfast but we just took it to our room, just shows it was busy! no big deal
Couple
Verified Hotel Guest from Marietta, GA
April 1, 2015
Couple
9.0
Nice breakfast, good staff
Couple
Verified Hotel Guest from Apex, NC
March 29, 2015
Couple
5.0
Day Staff. Was a taller Black man LocationClose to food and shopping
Where to startNight StaffNot very professionalRoomShowerMold and hair around top of shower walls.BathroomVery loud fan, actually sounded like a revving engine.BedToo soft, almost like work out, noisy when moving and sunken in center
Family Traveling with Teens
Verified Hotel Guest from Charlotte, NC
March 27, 2015
Family Traveling with Teens
7.0
the room smell like pets. The Carpet was dirty.
Family Traveling with Teens
Thomas from Spicewood, TX
March 27, 2015
Family Traveling with Teens
10.0
Super staff, especially! Spacious room, neat all round. Liked the free breakfast (continental and hot skillet), free internet and ample free parking. Cool Springs is a great location near Nashville with myriad of shops and restaurants.
A couple of potholes in the road approaching the hotel.
Reviews of Hyatt Place Nashville/Franklin/Cool Springs
(1 - 10 of 117 reviews)
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