Hotels in Germantown

Hyatt Place Memphis/Germantown

Hyatt Place Memphis/Germantown

Hyatt Place Memphis/Germantown Image
3 Star
Hotel Guest Rating: 9.3/10
9161 Winchester Road
Germantown, TN 38138

Hotel Guest Rating for Hyatt Place Memphis/Germantown in Germantown

# 4 of 7 hotels in Germantown
Based on 117 reviews from guests who stayed at the
Hyatt Place Memphis/Germantown
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hyatt Place Memphis/Germantown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Kevitta from Dallas, TX
April 8, 2014
Solo Traveler
8.0
The property was well maintained and smoke free.
This hotel could use two extra luggage carts to accommodate the large number of gst on property. Also, the toothbrush fee is a joke! Most places provide those things for free.I would rather see some of the breakfast items removed to compensate for the fee

The overnight attendant seemed hospitable and slightly aggressive at the same time, not sure if it was bc I was a priceline res or not but I would've appreciated if he were more personable instead. He did a good job with check in, everything was fast.

Couple
Debbie from Valmeyer, IL
April 1, 2014
Couple
10.0
The room was very nicely decorated and the set up was nice also
Bathroom not as clean as expected
Couple
Verified Hotel Guest from Nashville, TN
April 1, 2014
Couple
9.0
Design and furnishing of the room was excellent, in terms of maximizing the usefulness of the space.
Shower only had a half door, which allowed for some water spillage into the bathroom space. Hotel is on the outskirts of Germantown, so not particularly convenient for Germantown shopping, restaurants, etc.

Plenty of free parking. Free in-room internet access. Free coffee and hot breakfast included. Very courteous staff. Plenty of electrical outlets.

Family Traveling with Young Children
Amanda from Englewood, CO
March 16, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Hutchins, TX
February 19, 2014
Business Traveler
10.0
Facilities were excellent and the staff was very attentive.
Location is a little far out, but perfect for business in Germantown.
Couple
Janice from Arlington, TX
January 26, 2014
Couple
10.0
Location was great and easy access off and on to the highway. Being on the east side if town in a relatively new area and close to amenities was very helpful. Easy to access Starbuc#s on drive back to highway!
None
Couple
Verified Hotel Guest from St. Louis, MO
December 4, 2013
Couple
8.0
Clean. Comfortable bed.
Staff were not very friendly

Hotel was very clean and nicely decorated. Felt comfortable when walked in. Check in and out was very smooth. Some of the staff were very rude.

Couple
Scott from Austin, TX
December 3, 2013
Couple
5.0
Great bed great shower
Very unhappy that there was a $75 pet fee. How do we bid on a hotel when you have pets without knowing what the pet fee was in advance. The pet fee was as high as the hotel room why can't Priceline have some kind way of letting the consumer know

Was a very nice hotel in a very quiet location. It was out-of-the-way for us and didn't seem to be near anything. We enjoyed the space of the bedroom and the nice walk-in shower. The morning breakfast was good. The complaint was to $75 Pepsi which was not indicated before we bid on the hotel

Family Traveling with Young Children
Verified Hotel Guest from Poplar Bluff, MO
December 3, 2013
Family Traveling with Young Children
10.0
The staff was very courteous and went out of thier way to meet all of our needs. The breakfast items were stocked well in spite of the large crowds.
Nothing

The hotel is relatively new and is in a nice location 5 minutes from a lot of shopping and dining choices. The location is convenient and out of the hustle and bustle of the city.

Solo Traveler
Verified Hotel Guest from Asheville, NC
December 2, 2013
Solo Traveler
9.0
Very comfortable king size room. Nice, stylish touchs to the overall room layout and amenities.
The Carpet was truly awful in it's color and pattern design

Other than having to keep my gaze elevated, it was excellent for the price range just not quite as nice as Hyatt Place hotels in Raleigh, NC and Nashville , TN

Reviews of Hyatt Place Memphis/Germantown
(1 - 10 of 54 reviews)
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