Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe in Charlotte

Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe Image
3 Star
Hotel Guest Rating: 9.0/10
4119 South Stream Blvd
Charlotte, NC 28217

Hotel Guest Rating for Hyatt Place Charlotte Airport/ Lake Pointe in Charlotte

# 4 of 140 hotels in Charlotte
Based on 332 reviews from guests who stayed at the
Hyatt Place Charlotte Airport/ Lake Pointe
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hyatt Place Charlotte Airport/ Lake Pointe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
David from Windsor, SC
November 12, 2014
Couple
8.0
Location and cleanness were great!
Room was wrong.... Bed was supposed to be a king instead it was two double... Wife said let it go
Solo Traveler
Verified Hotel Guest from Mandeville, KY
November 3, 2014
Solo Traveler
8.0
The young man at the desk in the day sift was most helpful and customer focused. Although he and the assistant seemed overloaded with tasks, he took care of everything I requested and answered all my questions. He shows customer focus; good job!
The young lady who was on the front desk in the evening needs some customer relations training. More in the next section.

When I approached the desk, on two occasions, the young lady who was on duty in the evening looked away and focused on something else. When I asked her questions, she frowned and looked away or at the floor. She showed annoyance that a customer was needing something. Not a good job.

Couple
Verified Hotel Guest from Greenville, SC
October 27, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Group Traveler
Gabriele from Baunatal, DE
October 21, 2014
Group Traveler
2.0
I had a very noisy room with the AC Unit from the Lobby in front of my window.
Solo Traveler
Verified Hotel Guest from Hapeville, GA
September 27, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Blountville, TN
September 5, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Bree from Victoria, Canada
August 19, 2014
Couple
7.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Maria from Goose Creek, SC
August 18, 2014
Family Traveling with Teens
10.0
Location. Acomodate 5 persons per room
Didn't have indor pool

Service and everything was WONDERFULL

Family Traveling with Young Children
Amanda from Greenville, SC
August 8, 2014
Family Traveling with Young Children
10.0
The rooms are Awesome!
Pets are allowed; which made it uncomfotable to eat breakfast.

It was mi re than a hotel; it was a home away from home!!

Couple
Vanessa from Alpharetta, GA
August 5, 2014
Couple
10.0
The bed, so clean and comfortable, and the sectional couch.
Some of the corners needed dusting, but that was it, oh and no microwave.

Staff was fantastic, very friendly, location close to interstate and downtown.

Reviews of Hyatt Place Charlotte Airport/ Lake Pointe
(1 - 10 of 162 reviews)
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