Hyatt House Dallas/Uptown

Hyatt House Dallas/Uptown in Dallas

Hyatt House Dallas/Uptown

Hyatt House Dallas/Uptown Image
3 Star
Hotel Guest Rating: 8.2/10
2914 Harry Hines Boulevard
Dallas, TX 75201

Hotel Guest Rating for Hyatt House Dallas/Uptown in Dallas

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Based on 116 reviews from guests who stayed at the
Hyatt House Dallas/Uptown
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Hyatt House Dallas/Uptown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Hurst, TX
December 3, 2014
Solo Traveler
8.0
The room decor was spectacular! I was so pleasantly surprised!
It is difficult to get to...and the parking is crazy tight. The inside is under construction...that's the only reason the ratings were low. I will come back when they are done...I'm sure it will be beautiful!
Solo Traveler
Verified Hotel Guest from Durant, OK
July 25, 2013
Solo Traveler
1.0
Absolutely nothing. I didn't get to stay there because, even though I booked it, prepaid for and had a confirmation for it 2 1/2 months in advance they overbooked and didn't have room for me the day I was scheduled to stay there.
Completely unethical business practices by Priceline and the hotel. I booked, prepaid for and had a confirmation for Hyatt House 2 1/2 months in advance. But the day I was supposed to stay, they were overbooked and didn't have a room for me.

I'm giving Priceline and the Hyatt House the worst possible review because I booked, prepaid for and had a confirmation for the hotel 2 1/2 months in advance. But the day I was supposed to stay, they claimed to be overbooked and didn't have a room for me. I was not contacted about this by Priceline or the hotel, so it was a surprise. Both entities said the other was at fault. There is obviously no communication between the two, or they just don't care enough to bother with important details like notifying the prepaid, confirmed customer that their promise of a guaranteed stay is totally worthless. This is a completely unethical business practice. The Hyatt House general manager, Jeff, said he couldn't make room for me by kicking out guests who had chosen to extend their stay past their reservation date. I said he was kicking me out by not honoring a prepaid, confirmed reservation. His reply was that I wasn't technically a guest, since I hadn't checked in yet. I guess you have to resort to arguing semantics when you know you're morally wrong. I am currently awaiting a decision from Priceline as to whether I will be refunded my money for the hotel room I didn't get to stay in. I hope Priceline does the right thing, because Hyatt House sure didn't. ...read more

Solo Traveler
William from New Orleas, LA
July 4, 2013
Solo Traveler
9.0
Great room with the separate living room and kitchen. Very comfortable bed, and very nice couch in living area. Great set-up
It is listed as downtown, but is a little distant, and is not really walking distance from much. They have a shuttle which will take people within a couple miles-a lot of places-but it had been rear ended when I was there and wasn't available.
Solo Traveler
Denise from Georgetown, TX
June 28, 2013
Solo Traveler
9.0
Quiet, secure, parking entrance to floor my room was on, great breakfast and happy hour -- I'll be back!
charged for parking
Reviews of Hyatt House Dallas/Uptown
(1 - 4 of 4 solo traveler reviews)
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