Hotels in Austin

Hyatt House Austin/Arboretum

Hyatt House Austin/Arboretum

Hyatt House Austin/Arboretum Image
3 Star
Hotel Guest Rating: 8.6/10
10001 N. Capital Of Texas Highway
Austin, TX 78759

Hotel Guest Rating for Hyatt House Austin/Arboretum in Austin

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Based on 78 reviews from guests who stayed at the
Hyatt House Austin/Arboretum
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hyatt House Austin/Arboretum

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Matthew from Dallas, TX
April 11, 2014
Business Traveler
1.0
Location
Room was noisy, adjoining laundry and fitness rooms were very noisy.

At 7:30 am, the breakfast bar was very crowded, they were out of coffee, and omelet station was not staffed.

Business Traveler
Verified Hotel Guest from Evergreen, CO
March 15, 2014
Business Traveler
7.0
Staff were friendly and helpful. Hotel was very clean
Very poor insulation in the building causing one to hear everything from the adjacent rooms and the traffic outside. One could hear an adjacent room attendee turn on the facet, run water or walk.
Edgar from Rosenberg, TX
January 7, 2014
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Beijing, China
October 14, 2013
Couple
9.0
almost everything
no

the room is very spacious, well equiped and conveniently located. Interior seems a bit aged (esp. the rug) is the only thing I would complain. Otherwise it's perfect.

Business Traveler
Edward from Dallas, TX
September 30, 2013
Business Traveler
8.0
Overall cleanliness of the place.
For the rooms that are close to the street, traffic noise can be bothersome for someone trying to sleep. Also, A/C unit made a lot of noise and it being located near the bedroom can be an issue of light sleepers.

Jazmin was an excellent receptionist. Breakfast room could use some additional space. But overall pleased with cleanliness, floor plans, and proximity to the Capital. Will definately staying there again if business requires an overnight stay in Austin.

Family Traveling with Teens
Verified Hotel Guest from Bellaire, TX
September 27, 2013
Family Traveling with Teens
9.0
I loved have a seperate area with a full sized couch and TV!
We were on the 2nd floor and we heard a lot of noise from the people above us. The hotel was not full so it seems like they could have spaced people out more where this wouldn't be a problem.

Relly should be 3.5 star!

Business Traveler
Verified Hotel Guest from Manchaca, TX
September 20, 2013
Business Traveler
4.0
Location, convenience, kitchen
Noise, the front desk person at check out was not customer oriented!
Alisa from Austin, TX
August 30, 2013
10.0
The customer service we received from jasmine and housekeeping, the breakfast was great.
Everything was great

This hotel was great it was a little mini apartment, and the customer service that qas provided was great... very pleasant experience.

Family Traveling with Young Children
Darren from College Station, TX
August 27, 2013
Family Traveling with Young Children
9.0
Excellent breakfast omelets
Parking was tight, pool was small and no deeper than 3'8".
Couple
Charles from Woodway, TX
August 21, 2013
Couple
9.0
Nice large room with large closet and bath, well equipped kitchen with refrigerator. Excellent hot breakfast.
Breakfast area was a little cramped

We would stay here again. Great value for the price!

Reviews of Hyatt House Austin/Arboretum
(1 - 10 of 39 reviews)
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