Howard Johnson Express Inn - Lenox

Howard Johnson Express Inn - Lenox in Lenox

Howard Johnson Express Inn - Lenox

Howard Johnson Express Inn - Lenox Image
2 Star
Hotel Guest Rating: 6.3/10
462 Pittsfield Road
Lenox, MA 01240

Hotel Guest Rating for Howard Johnson Express Inn - Lenox in Lenox

# 6 of 20 hotels in Lenox
Based on 55 reviews from guests who stayed at the
Howard Johnson Express Inn - Lenox
Overall Quality Score
user rating 6.3.0
6.3
Hotel Cleanliness
user rating 6.6.0
6.6
Hotel Staff
user rating 6.4.0
6.4
Location of Hotel
user rating 7.6.0
7.6
Hotel Dining
user rating 4.6.0
4.6
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Hotel Guest Reviews of the Howard Johnson Express Inn - Lenox

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Anand from Plainsboro, NJ
July 26, 2014
Family Traveling with Young Children
1.0
Nothing. First flush wasn't working and they changed the Room. Blankets were Dirty. People who were at the Front desk were flirting with the House Keepers even Customers stopped by. Most disguisting,Unprofessional,Dirty Motel and will not recommend .

Fridge wasn't working. Worst Motel I ever had and that I have 2 Small kids and not safe at all.

Family Traveling with Teens
Sharon from Westport, MA
July 17, 2014
Family Traveling with Teens
10.0
clean room, excellent wifi, working coffee/fridge
barely any food at continental breakfast; staff advised weekend wiped them out and more being delivered later that day (tuesday); manager should have replenished food knowing delivery would not arrive until after breakfast time
Couple
Verified Hotel Guest from New York, NY
July 14, 2014
Couple
1.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Cambridge, MA
July 1, 2014
Family Traveling with Young Children
3.0
location
they initially gave us a room that was being re-wallpapered! And told us to wait while they cleaned up. We said no and were given a room that turned out to be a smoking room that smelled like smoke. NOT GOOD!

People were nice but didn't seem to be well organized.

Couple
Verified Hotel Guest from Montreal, Canada
June 20, 2014
Couple
5.0

This guest did not leave comments about this hotel.

Couple
Diane from Brooklyn, CT
June 17, 2014
Couple
1.0
location
staff was not helpful and there a language Barrera

it was very dirty i do not know you guys come up with a star rating

Couple
Verified Hotel Guest from Henrietta, NY
June 15, 2014
Couple
5.0
comfortable bed and good price point
Not very clean and VERY noisy. The people above us sounded like a marching band and there were people outside that were talking loudly

very busy road, thin walls, but comfortable bed

Couple
Verified Hotel Guest from Charlton, NY
June 14, 2014
Couple
8.0
The room was large, comfortable and clean
no complaints whatsoever
Couple
Verified Hotel Guest from Groveland, MA
April 29, 2014
Couple
10.0
Very clean, friendly staff at the desk.
Let's be clear, the Lennox Holiday Inn is a motel not a hotel. All rooms are accessed from the outside, there is no room service, meeting area or a fitness center.
Solo Traveler
Verified Hotel Guest from Morganton, GA
April 6, 2014
Solo Traveler
4.0
Location was close to where I needed to be
Toilet clogged upon first use.. not a good start Prompt repair by maintenance but said something about low water flush toilets tend to to do this. Sink had broken drain pipe ring inside the bowl & there was no water stopper (had been this way for awhi

Nothing exceptional... I was looking for a cheap hotel near where I needed to be.

Reviews of Howard Johnson Express Inn - Lenox
(1 - 10 of 28 reviews)
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