Howard Johnson Express Inn - Lenox

Howard Johnson Express Inn - Lenox in Lenox

Howard Johnson Express Inn - Lenox

Howard Johnson Express Inn - Lenox Image
2 Star
Hotel Guest Rating: 6.2/10
462 Pittsfield Road
Lenox, MA 01240

Hotel Guest Rating for Howard Johnson Express Inn - Lenox in Lenox

# 6 of 20 hotels in Lenox
Based on 57 reviews from guests who stayed at the
Howard Johnson Express Inn - Lenox
Overall Quality Score
user rating 6.2.0
6.2
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 6.3.0
6.3
Location of Hotel
user rating 7.5.0
7.5
Hotel Dining
user rating 4.6.0
4.6
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Hotel Guest Reviews of the Howard Johnson Express Inn - Lenox

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Brook from Denver, CO
August 22, 2014
Solo Traveler
1.0
There were ants crawling on food that was left on the floor, it smelled like smoke, was dank and right next to a noisy thoroughfare.
Family Traveling with Teens
John from Basking Ridge, NJ
August 12, 2014
Family Traveling with Teens
6.0
The room was a little larger than I expected which was nice for a family if four.
The breakfast was inadequate. It was quite expensive for the quality of hotel but I expect that was based on location.

We went going to Tanglewood so location was good for that.

Family Traveling with Young Children
Anand from Plainsboro, NJ
July 26, 2014
Family Traveling with Young Children
1.0
Nothing. First flush wasn't working and they changed the Room. Blankets were Dirty. People who were at the Front desk were flirting with the House Keepers even Customers stopped by. Most disguisting,Unprofessional,Dirty Motel and will not recommend .

Fridge wasn't working. Worst Motel I ever had and that I have 2 Small kids and not safe at all.

Family Traveling with Teens
Sharon from Westport, MA
July 17, 2014
Family Traveling with Teens
10.0
clean room, excellent wifi, working coffee/fridge
barely any food at continental breakfast; staff advised weekend wiped them out and more being delivered later that day (tuesday); manager should have replenished food knowing delivery would not arrive until after breakfast time
Couple
Verified Hotel Guest from New York, NY
July 14, 2014
Couple
1.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Cambridge, MA
July 1, 2014
Family Traveling with Young Children
3.0
location
they initially gave us a room that was being re-wallpapered! And told us to wait while they cleaned up. We said no and were given a room that turned out to be a smoking room that smelled like smoke. NOT GOOD!

People were nice but didn't seem to be well organized.

Couple
Verified Hotel Guest from Montreal, Canada
June 20, 2014
Couple
5.0

This guest did not leave comments about this hotel.

Couple
Diane from Brooklyn, CT
June 17, 2014
Couple
1.0
location
staff was not helpful and there a language Barrera

it was very dirty i do not know you guys come up with a star rating

Couple
Verified Hotel Guest from Henrietta, NY
June 15, 2014
Couple
5.0
comfortable bed and good price point
Not very clean and VERY noisy. The people above us sounded like a marching band and there were people outside that were talking loudly

very busy road, thin walls, but comfortable bed

Couple
Verified Hotel Guest from Charlton, NY
June 14, 2014
Couple
8.0
The room was large, comfortable and clean
no complaints whatsoever
Reviews of Howard Johnson Express Inn - Lenox
(1 - 10 of 29 reviews)
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