Hotel Vista Real Guatemala

Hotel Vista Real Guatemala in Guatemala City

Hotel Vista Real Guatemala

Hotel Vista Real Guatemala Image
4 Star
Hotel Guest Rating: 8.2/10
Prolongacion Blvd. Los Proceres Km 9, Zona 15
Guatemala City 01015

Hotel Guest Rating for Hotel Vista Real Guatemala in Guatemala City

# 2 of 14 hotels in Guatemala City
Based on 8 reviews from guests who stayed at the
Hotel Vista Real Guatemala
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 7.0.0
7.0
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Hotel Vista Real Guatemala

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(2) | Traveling as Couple(4)
Couple
Edgardo from San Francisco, CA
March 14, 2014
Couple
2.0
The only thing I liked about this hotel are the grounds. It looks beautiful on the outside but on the inside no way!
I didn't like the staff (very very unorganized, they don't answer the calls when you call from your room, and if you need anything to get fixed...good luck because it won't happen. I called 4 times to get A/C fixed and that never happened.

The rooms are nice I guess you can say, but, they are very dark so you feel like you are in a dungeon, they are humid and paint is falling from walls. In the bathroom the shower head looks disgusting with all kinds of stuff stuck on to it and the tub was all rusted up. As you can tell I was not impressed by the hotel, especially for it being a "5" star hotel. In my opinion I would give it "3.5" ; and again that's my opinion. If you have a choice go somewhere else and stay at a hotel that is closer to Guatemala City; you have many options. Unfortunately on the night I stayed here I did not have any hotel options. Next time I think that and "3" star hotel in the central area would be better for me. But I do want to add that I spoke with Howard, the manager, and he did sound attentive. Don't know what will come of the call but I did want him to know that the staff isn't doing their job. ...read more

Business Traveler
Ivonne from Dallas,TX
May 26, 2009
Business Traveler
10.0
Amazing food and environment in the main restaurant. Beautiful surrounding areas.
Couple
Amanda
December 31, 2007
Couple
10.0
A great way to start my husband and its honeymoon!
The "gift shop" was really unreasonable with expensive diamonds and pearls.

My husband and I thoroughly enjoyed our stay at Quinta Vista real in Guatemala city. We stayed there the first night of our honeymoon and absolutely loved it. The entire staff seemed to have the "at your service" motto and were extremely friendly and helpful. We only ate breakfast there, but the food was amazing and just added to our overall experience; not to mention the beautiful grounds and gardens perfect for photo opportunities! ...read more

Couple
Efren
June 3, 2007
Couple
9.0
The surroundings were beautiful, clean and the employees were friendly.
The price of laundry, probably higher than in the Us, considering the labor rate in that country.

It is a friendly hotel, nice landscaping, and close to downtown, not noisy (I was told that the ones in downtown are very noisy due to disco techs). I am willing to recommend it to anyone who wants quiet surroundings, if I go again I will choose it one more time.

Couple
Judi
March 15, 2007
Couple
7.0
Beautiful surroundings.
We were not advised that breakfast was compulsory and that we would be charged for it even it was not taken by the hotel at check in.

Whilst the hotel room and surroundings were beautiful, the issue of being charged for breakfasts we did not have and did not know about, spoilt our stay. We are still trying to get the hotel to sort this out but they have so far failed to deal with the matter promptly or satisfactorily.

Business Traveler
D.C.Wilson
August 21, 2006
Business Traveler
9.0
Excellent location and fantastic ambiance. The breakfast was included and certainly it was a complete and satisfying meal.
I had no concerns with the property.

Excellent location and fantastic ambiance. The breakfast was included and certainly it was a complete and satisfying meal. This hotel gives you full value for the money spent.

Reviews of Hotel Vista Real Guatemala
(1 - 6 of 6 reviews)
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