Hotel Utica, An Ascend Hotel Collection Member

Hotel Utica, An Ascend Hotel Collection Member

Hotel Utica, An Ascend Hotel Collection Member Image
3 Star
Hotel Guest Rating: 7.6/10
102 Lafayette Street
Utica, NY 13502

Hotel Guest Rating for Hotel Utica, An Ascend Hotel Collection Member in Utica

# 6 of 10 hotels in Utica
Based on 44 reviews from guests who stayed at the
Hotel Utica, An Ascend Hotel Collection Member
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hotel Utica, An Ascend Hotel Collection Member

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Irvington, NY
May 6, 2015
Solo Traveler
2.0
The guest rooms were large and breakfast really was very good.
Heat didn't work in first room so I switched to a second room. It worked for a couple of hours and when I turned it down it never went on again. Internet stopped working. Front desk staff had no idea how to help me get it up and running again.
Solo Traveler
Martin from West Seneca, NY
April 13, 2015
Solo Traveler
9.0
The staff was excellent. The hotel has been restored beautifully. It is a gem to have such a beautiful facility in a smaller city.
No HDTV

Loved having the cast of Beauty and the Beast playing the grand piano in the amazing and historic hotel lobby. Extremely helpful staff let be know about musical at the Stanley Theatre and some great pizza within walking distance.

Couple
Alan from Chelmsford, MA
April 4, 2015
Couple
10.0
The history of the hotel. The beautiful lobby. Good breakfast.
It's a little further off the interstate.
Couple
Jon from Keller, TX
March 5, 2015
Couple
8.0
Fabulous old hotel in Utica. Quiet abaca great value
Elevators were malfunctioning and a fire alarm went off in the morning. No fire, just checking the system
Couple
Verified Hotel Guest from Milan, MI
January 31, 2015
Couple
9.0
The ambiance of this historic gem is its best attribute and what sets it apart from all the cookie-cutter hotels available for travelers. Gorgeous lobby and mezzanine, spacious rooms, and above-average buffet breakfast.

Free parking Onsite bar and restaurant

Group Traveler
Barbara from Fort Lauderdale, FL
January 14, 2015
Group Traveler
10.0
This Hotel is beautiful.The continental Breakfast was awesome and staff was very friendly!!
The weather outside was too cold.
Business Traveler
Verified Hotel Guest from Rockville Centre, NY
December 13, 2014
Business Traveler
10.0
great old place - but modern conveniences
Heater in room made noise
Business Traveler
Verified Hotel Guest from Akron, OH
December 12, 2014
Business Traveler
6.0
Google reviews say the building is haunted. It is very old and somewhat creepy. It was 20 degrees outside when I checked in and the heat in my room was not on. Took about 2 hours to warm up.
Business Traveler
Verified Hotel Guest from Chambersburg, PA
November 16, 2014
Business Traveler
4.0

This guest did not leave comments about this hotel.

Business Traveler
Alan from Windsor, CT
October 31, 2014
Business Traveler
8.0
Historic beautiful hotel
Maintenance in some areas seemed lacking.

This is a truly beautiful hotel, now owned by Choice hotels. There are areas of maintenance lacking at present, and if investments are not made to maintain and restore this piece of history, it will quickly become rundown. At present, I'd truly prefer to stay here than any of the cookie cutter hotel chains at similar rates in the area.

Reviews of Hotel Utica, An Ascend Hotel Collection Member
(1 - 10 of 26 reviews)
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