Hotel Universel Montreal

Hotel Universel Montreal

Hotel Universel Montreal Image
3 and 1/2 Star
Hotel Guest Rating: 6.8/10
5000, Rue Sherbrooke Est
Montreal, QC H1V 1A1
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Hotel Guest Rating for Hotel Universel Montreal in Montreal

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Based on 24 reviews from guests who stayed at the
Hotel Universel Montreal
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Hotel Universel Montreal

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Paul from Plattsburgh, NY
January 2, 2016
Family Traveling with Young Children
10.0
Great location, walking distance from Metro, Bio-dome, Botanical gardens and Olympic Stadium, nice rooms, in door pool, free parking and shuttle, friendly and helpful staff, and discounts on meals in restaurant, good price. We stay here frequently.
They have three different levels of room quality which makes it nice for people on a variety of budgets to enjoy the hotel. This time we stayed in the basic level. It was very nice but the beds were exceptionally hard. Otherwise it was nice w/frig too.
Family Traveling with Young Children
Verified Hotel Guest from Gatineau, Canada
September 2, 2015
Family Traveling with Young Children
6.0
The location was great, close to Biodome, Insectarium, Olympic Stadium, Botanical Garden.
Could have been more clean.

The front desk area very clean. You have to ask for renovated rooms which are more expensive. The not renovated rooms are really not renovated at all, gunk in the shower grouts, we paid extra for an upgrade room after seeing this. It looked nice at first, the carpets new and furniture new. The top bed cover had disgusting stains, so did the accent pillows. The main light switch at the entrance had red stains that looked suspicious. The door to the bathroom was also heavily dirty with what seemed to be shampoo or soap. ...read more

Family Traveling with Young Children
Yves from Lexington, MA
September 1, 2015
Family Traveling with Young Children
2.0
Location was in line with area description, parking availability was convenient
Lack of cleanliness, musty odor and dirty carpet in room, misrepresentation about a Wi-Fi availbility. The first room offered smelled completely like mold, the second room was only marginally better, but had to keep A/C cranking to mask mold / musty odor
Family Traveling with Young Children
Verified Hotel Guest from Fresh Meadows, NY
September 1, 2015
Family Traveling with Young Children
6.0
Cheap
Need Renovation and more cleaning
Family Traveling with Young Children
Verified Hotel Guest from Scarsdale, NY
August 21, 2015
Family Traveling with Young Children
7.0
Excellent front desk services. After I told them the noisey issue in first night, they immediately helped me with a great upgrade salutations without extra charge.
None

Good service. Nice location

Family Traveling with Young Children
Anzhelika from Merrick, NY
July 15, 2015
Family Traveling with Young Children
4.0
Staff was able to change our room when we expressed concerns about cleanliness.
Old and dirty
Family Traveling with Young Children
Verified Hotel Guest from Kingston, Canada
July 14, 2015
Family Traveling with Young Children
8.0
Great location for what we were looking to do. Easy to get to downtown on the Metro. Shuttle service was a wonderful bonus.
The bathroom could be a bit cleaner. The shower tiles were in need of a really good scrub and the vent needs a clean.

Loved that there was an indoor and outdoor pool.

Family Traveling with Young Children
Hsing-Ya from San Jose, CA
July 10, 2015
Family Traveling with Young Children
8.0
swimming pool
no

good

Family Traveling with Young Children
Verified Hotel Guest from Belfast, ME
July 7, 2015
Family Traveling with Young Children
3.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Amanda from Buffalo, NY
June 16, 2015
Family Traveling with Young Children
8.0
Very close to the Olympic Stadium. We were there to go to World Cup games.
Restaurant was expensive. NICE. But expensive.
Reviews of Hotel Universel Montreal
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