Mercure Madrid Centro

Mercure Madrid Centro

Mercure Madrid Centro Image
3 Star
Hotel Guest Rating: 8.4/10
Lope De Vega, 49
Madrid 28014

Hotel Guest Rating for Mercure Madrid Centro in Madrid

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Based on 11 reviews from guests who stayed at the
Mercure Madrid Centro
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Mercure Madrid Centro

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from New York, NY
October 2, 2014
Couple
8.0
Friendly helpful staff. Very good location near the Prado & Reina Sofia museums. Walkable from Antocha train station with light luggage.
Some street noise & fairly small room. The first morning, a thief tried to steal my purse inside the hotel breakfast room (not necessarily their fault; you must always be on guard in Spain).

Good air conditioning, very firm beds.

Couple
Timothy from Wichita, KS
June 20, 2014
Couple
6.0
Perfect location, clean modern rooms.
Never answered e-mails. Desk Clerks didn't seem friendly.
Couple
Natalie from Tacoma, WA
January 25, 2014
Couple
8.0
Very clean and modern. Easy to find, close to the train station.
Far from the metro stops.

Our room was small but very nice and quiet. Other guests complained about noise, but we never heard a thing.

Couple
Juan from East Palo Alto, CA
August 26, 2011
Couple
8.0
The location was excellent. It is right in front of the Prado Museum and very close to lots of cafés and other places.
If anything, the room was a little small, and the air conditioning took a bit of time to cool the room.

It is very comfortable and convenient.

Business Traveler
Marquerite
September 18, 2008
Business Traveler
10.0

This is a terrific hotel if you are interested in seeing Madrid museums. It is across the street from the Prado, and blocks from Thyssen-Bornemisza and Reina Sofia. The Atocha train station is also convenient, and many good restaurants about a 10 minute walk away, while the local area is quiet. Closeness to the Retiro park is also a plus, and the staff is very friendly, English speakers. ...read more

Family Traveling with Teens
Eileen
August 7, 2008
Family Traveling with Teens
10.0
Great attitude and helpful.
Nothing.

Excellent location and very helpful staff. They go out of their way to assist anyway they can for you.

Couple
Donald
January 20, 2008
Couple
9.0
Very clean, efficient and pleasant. Excellent value, friendly helpful staff.
Relatively small, restaurant only open for breakfast and snacks.

We are a senior citizen couple, and found the hotel to be perfect. The location, across the street from the Prado Museum, and near transportation, was excellent. It was clean and efficient, and staff was exceedingly helpful. The only negative was lack of a full service restaurant. It did serve a fine breakfast, but that was expensive. The consistent Lope de Vega theme was educational, and pleasant. Rooms were small, but comfortable. ...read more

Family Traveling with Teens
Katherine
June 26, 2006
Family Traveling with Teens
9.0
Great location, close to the Prado, the Reine Sofia, the Atocha train station, and Retiro park.
Breakfast was not included, and the laundry facilities were several blocks away.
Reviews of Mercure Madrid Centro
(1 - 8 of 8 reviews)
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