Hotel Indigo New Orleans Garden District

Hotel Indigo New Orleans Garden District in New Orleans

Hotel Indigo New Orleans Garden District

Hotel Indigo New Orleans Garden District Image
3 and 1/2 Star
Hotel Guest Rating: 9.0/10
2203 St. Charles Avenue
New Orleans, LA 70130

Hotel Guest Rating for Hotel Indigo New Orleans Garden District in New Orleans

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Based on 109 reviews from guests who stayed at the
Hotel Indigo New Orleans Garden District
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
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Hotel Guest Reviews of the Hotel Indigo New Orleans Garden District

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Mobile, AL
March 9, 2014
Family Traveling with Young Children
7.0
The location, blocks from Magazine Street and right across from a stop on the St. Charles Ave streetcar, and the size of the room were wonderful.
The front desk staff was less than helpful.

I grew up with a parent in the luxury hotel business, so perhaps my expectations are lofty. Our stay started on a frustrating note because, since we'd paid through Priceline and gotten an Express deal, we were unable to specify how many beds we needed and the front desk clerk was unable to accommodate us in getting 2 queens because of the rate difference (appears to be $18) between the two rooms, even though we'd been told when we called before arriving that that was possible. I suspect that at a nicer hotel a complimentary upgrade would have been offered. At the very least, an effort would have been made to anticipate customer need; for instance, sending a rollaway bed to our room, rather than just listing it as an option. During the course of our stay it became apparent that management sees no need to check all floors consistently. There was a ball of hair and trash that looked like it came from a vacuum cleaner that was in the hallway down from our room; it was not picked up at any time while we were there. It's the little things that make people loyal to a certain brand. Our experience at Hotel Indigo was not unpleasant; however, the lack of customer service on the part of the staff was enough to make us hesitant to stay at this location again, or to consider staying at another Hotel Indigo in a different city. ...read more

Family Traveling with Young Children
Landon from Dickinson, TX
April 25, 2013
Family Traveling with Young Children
8.0
The hotel was decorated very nice and location was great.
The gym only had cardio but was in good condition.

Great hotel and would recommend this hotel.

Reviews of Hotel Indigo New Orleans Garden District
(1 - 2 of 2 family with young children reviews)
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