Hotel Indigo Dallas Downtown

Hotel Indigo Dallas Downtown in Dallas

Hotel Indigo Dallas Downtown

Hotel Indigo Dallas Downtown Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
1933 Main Street
Dallas, TX 75201

Hotel Guest Rating for Hotel Indigo Dallas Downtown in Dallas

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Based on 109 reviews from guests who stayed at the
Hotel Indigo Dallas Downtown
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Hotel Indigo Dallas Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Rebeca from Houston, TX
February 25, 2014
Business Traveler
10.0
The decor was charming. The room spacious. The staff helpful.
Only disappointed in no continental breakfast. I am used to that so was a bit surprised. But breakfast was good and too much so took half of it back to my room and used microwave next morning.

Would gladly stay there again.

Business Traveler
Verified Hotel Guest from Waco, TX
January 13, 2014
Business Traveler
10.0
The hotel staff was completely amazing. It was my birthday and they took really good care of me and my guest from the beginning to the end. Great price for a great hotel.
Nothing.

The hotel has a great Caribbean vibe. Very comfortable beds and just relaxing atmosphere.

Business Traveler
Verified Hotel Guest from Newbury Park, CA
December 6, 2013
Business Traveler
8.0
The staff is very helpful. They have a shuttle service that is wonderful for getting around. The shuttle runs from 6 am to 10 pm and wil take you and pick you up. If you bring a car use the Valet. It's a flat charge for the stay.
There is no way this is a 3 and a half star hotel it is closer to 2 and a half. The fixtures in the room were loose. There was no tub only a shower and it was lees that expected from a 3 and a half star. They had repainted the hotel rooms poorly.

If you plan to eat at the hotel make it simple fare. We ate there on three different ocassions. On the first one there were 10 people, and the food service took over an hour to get some of them their meals. These were not complicated orders. We wanted some appetizers and the three we asked for they were out of. Poor kitchen mamagement. There was no set standard in the size of the meals. We ordered steaks and one was maybe 8 oz and the other likely 12 oz. The next time we stopped in for just some ice cream. They ran out of it. We had breakfast for two and they hand only two choices of bread white and wheat. And thier idea of breakfast potatoes is something from the freezer and deep fried. This is not the food service of a three and a half star hotel If you don't expect much from the kitchen and you don't have a large party then your good to go with the meals there. Oh, and the bar is over priced. It is 50% more for drinks in the hotel than in the upscale extablishments in the neighborhood. By pass getting anything from the bar. The the staff is outstanding, it is a shame that the management makes them have to appoligize to the guests for the short commings of the hotel. Their business center computers have no privacy and one of two printers and one of the four computers were broken. Again that is on the management. ...read more

Business Traveler
Ashley from Stockbridge, GA
November 13, 2013
Business Traveler
5.0
The staff was very helpful.
The hotel was out dated. The TV barely works and the shower was horrible. This hotel was old, had a weird smell, and horrible decor......
Business Traveler
Verified Hotel Guest from Toronto, Canada
November 11, 2013
Business Traveler
7.0
Location, nice public spaces
Very thin walls, noise at night
Business Traveler
Gregory from Victoria, TX
September 13, 2013
Business Traveler
10.0
location was convenient for me.
Would have been nice to have a diagram of where things are located in the hotel.

Comfortable, clean and pretty rooms!! Stay was great!

Business Traveler
Robert from Allston, MA
August 10, 2013
Business Traveler
10.0
Public spaces and location
no workspace in room

Friendly, helpful staff - nice public spaces - rooms are tidy but small

Business Traveler
Andrew from Portland, OR
August 7, 2013
Business Traveler
4.0
They required a printout of my reservation instead of me being able to just give them a confirmation number. Also, the first key they gave me was to someone else's occupied room. This happened to several other guests during my check-in.
Business Traveler
Raymond from Gary, TX
June 26, 2013
Business Traveler
5.0
The view from the window
Had smell of something dead the 2nd and 3rd night we were there. I presented them with the priceline information and at first they tried to overcharge me $120. They also would not accept the Texas Tax ID number and I wasn't going to argue with them.

I honestly would not care to stay there again. It was nothing fancy and according to the majority of the reviews...I expected more. I survived...wasn't the worst...but sure didn't rate up there with the best either.

Business Traveler
Travis from Houston, TX
June 22, 2013
Business Traveler
1.0
Staff...staff were super friendly
Bright colors, small rooms, drafty, humid and loud. The crack between the door and the jam is easily .5 inch. You will hear EVERYTHING. The cable provided is absolute minimum for 3.5 star hotel.

Wow...where to begin. This hotel is the #1 reason I will not use name-your-price again. It was listed as a 3.5 star hotel. I want to know how it was rated like that? I would maybe give it a 2star...maybe. I thought about eating the cost and leaving. Staff was nice but man what a wreck. Worst hotel stay I can remember in ages. Draft small rooms, cracks everywhere, stupid bright colors. I guess if you are into hippie/eclectic/different feel then be my guest. I stayed at a 3 star hotel for half of this that made me very happy. Worst exp in a long time. Would not reccomend. ...read more

Reviews of Hotel Indigo Dallas Downtown
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