Courtyard By Marriott Madrid Princesa

Courtyard By Marriott Madrid Princesa

Courtyard By Marriott Madrid Princesa Image
4 Star
Hotel Guest Rating: 7.9/10
Calle De La Princesa 40
Madrid 28008

Hotel Guest Rating for Courtyard By Marriott Madrid Princesa in Madrid

# 10 of 897 hotels in Madrid
Based on 14 reviews from guests who stayed at the
Courtyard By Marriott Madrid Princesa
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 9.0.0
9.0
Check Rates and Availability at the Courtyard By Marriott Madrid Princesa
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Courtyard By Marriott Madrid Princesa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Phoenix, AZ
July 14, 2015
Group Traveler
8.0
The actual space of the room and location were amazing. We had a great view of the city and an easy walk to a nearby metro station. The ecofriendliness was also greatly appreciated.
The only negative thing was there were open cans of beer in the fridge and it reeked of alcohol. It was the only aspect that was negative/dirty.

The hotel was easy to find (walking from the Subway, I could imagine driving down the street would be very different) and the staff friendly enough. Aside from the dirty fridge, the room was in great condition and the beds surprisingly comfortable. The room key slot at the front of the room that powered the entire electricity of the room still boggles my mind and that had to be the coolest aspect of a hotel room that I've ever experienced. A fiasco with payment and being charged twice is a whole separate story that doesn't have to do with the physical hotel. ...read more

Couple
Horacio from Caba, Argentina
May 31, 2015
Couple
5.0
Infraestructura en Gral y limpieza.La ubicación esta buena porque esta a 100m del metro estación Arguelles. Desde ahi podes acceder a cualquier punto de la ciudad en pocos minutos.El desayuno esta bueno.
Al hacer checkin entendí que el desayuno estaba incluido y al hacer el Checkout tuve que pagar 37 Euros por día de los desayunos consumidos, total 76 euros.La peor conexión de WIFI de nuestro viaje (10 hoteles diferentes España/Italia)
Couple
Verified Hotel Guest from Dublin, Ireland
December 9, 2014
Couple
5.0
Location
Heating far too high in bedrooms, unable to open windows

Restaurant up several flights of stairs with arrows leading up one corridor and down another

Business Traveler
Verified Hotel Guest from San Dimas, CA
November 16, 2014
Business Traveler
9.0
Proximity to metro station and El Corte Ingles store
Need to get a code for Wi-if every day
Couple
Verified Hotel Guest from Oakville, Canada
November 12, 2014
Couple
5.0
The hotel had a nice, big, complete gym that we could use. There was also a pool, which we didn't have time to take advantage of, but a nice idea.
The staff at this hotel are quite unhelpful. In terms of offering advice on where to go or what to do in Madrid, they are willing to give over very little information, reluctantly dug out a map for us, and generally provided us with one word answers.

On the first night, we were put in a room with walls that shook, and an extremely loud, vibrating noise that went off in the all the entire night to a level that you would need ear plugs to block out. The next morning when we told the front desk about this and brought along the video with audio we took during the night of the issue, they were very nonchalant, blamed it on being an older building, and begrudgingly put us in a new room. They barely offered us an apology, and did nothing to compensate us, or try to win back our loyalty. In addition, in general, this should not be a 4* hotel as the hotel is extremely outdated, and seems to place very little emphasis on service or comfort. There were no pleasantries or additional features that would warrant such a high rating. ...read more

Couple
Eve from Walnut, CA
June 11, 2012
Couple
10.0
It was excellent. Clean, nice, very helpful staff, close to train stations...
Couple
Juan from San Juan, PR
October 31, 2011
Couple
5.0
The main attraction of this hotel is its location.

The Husa Princesa has an excellent location. Half of the staff was pleasant and professional, but the other half was not. The bathrooms were equipped with liquid soap dispensers and not enough towels. We requested soap bars and one bar was supplied. The cold water supply of the bidet was not working when we arrived and we informed the cleaning lady . Finally they fixed it the last day of our stay after two more complaints. The housekeeping lady asked us to fill out a claim form and I told her we were not there to fill out reports.
...read more

Couple
Alberto from Leon, Mexico
June 25, 2011
Couple
7.0
Breakfast , excellent location.
Old facilities, terrible beds, no free internet services in a 5 star hotel.

Really old Rooms decorated and I do not believe should be considered a 5 star at all. Beds are really terrible and It is amazing that the hotel charge 8-9 Euros per Hour per Internet services.

Senior Travelers
Robert from Abilene, TX
March 2, 2011
Senior Travelers
10.0
Good location, friendly staff, good breakfast and clean rooms.
Nothing.

Hotel has nine floors, rooms are large, flat screen TVs, four fast elevators lobby is nice.

Business Traveler
Gwen from Inverness, IL
February 18, 2011
Business Traveler
9.0
Great location; friendly staff.
None.

We were very happy with everything.

Reviews of Courtyard By Marriott Madrid Princesa
(1 - 10 of 10 reviews)
Check Rates and Availability at the Courtyard By Marriott Madrid Princesa
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.