Hotel Astor

Hotel Astor in Miami

Hotel Astor

Hotel Astor Image
2 Star
Hotel Guest Rating: 5.3/10
956 Washington Avenue
Miami Beach, FL 33139

Hotel Guest Rating for Hotel Astor in Miami

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Based on 116 reviews from guests who stayed at the
Hotel Astor
Overall Quality Score
user rating 5.3.0
5.3
Hotel Cleanliness
user rating 6.4.0
6.4
Hotel Staff
user rating 6.2.0
6.2
Location of Hotel
user rating 7.5.0
7.5
Hotel Dining
user rating 3.2.0
3.2
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Hotel Guest Reviews of the Hotel Astor

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Tucker, GA
September 3, 2014
Couple
5.0
Location is great and staff was excellent
The first floor level of this hotel is noisey. Could hear the elevator and all the main entrance door open/close. You will have to sleep with ear plugs.I have stayed here before and last time was great cause I was on the 3rd level. No noise on that level
Group Traveler
Juan from Ridgefield Park, NJ
August 5, 2014
Group Traveler
10.0
Excellent, professional and knowledgeable service by all the staff members. Chris (front desk) Sebastian (front desk) Elry (bar) Nathan (front desk) Jhomar (doorman) Evins (doorman) Liza (general manager). All staff mentioned contributed to an amazing sta
We liked everything.

Clean, well organized, everything was functional and we had no issues. As a matter of fact our TV was having issues we called down to have someone come and fix it, 7 minutes later some one was at our room door to deal with the problem. I was pleasantly surprised. This is a little jewel in the heart of SOBE. Close enough to all clubs, beach, restaurants, and other shops.

Couple
Camilo from New York, NY
March 16, 2014
Couple
8.0
Location
Was changed a resort fee. I never used the chairs or towels. Was forced to pay for it
Solo Traveler
Gianfranco from Arese, Italy
August 28, 2013
Solo Traveler
7.0
Location/Lobby/Room

The carpet in the room was a little old and didn't feel like walking on it. The wardrobe was broken and there was no electrical point close to the bed so I could't keep my phone close to me that is pretty annoying. Hair dryer was broken so I had to ask the staff bring a new one and then another again...I almost hurt myself with an electric shock. Water was not warm enough. I wasn't aware about the extra 11 dollars for the beach towels and the Internet and your website should review it. ...read more

Couple
Kristen from Damascus, MD
July 3, 2013
Couple
10.0
The location was awesome! Only 2 blocks from the beach.

We stayed at Hotel Astor in Miami for a few days. When we checked in we got a free room upgrade which was amazing! The room looked like a little apartment and had a modern vibe. There were 2 leather couches and a coffee table in the living room with a small fridge and countertop. The bedroom had a very comfortable king size bed with a big closet. As for the bathroom, that could be updated a bit but it was clean! Overall, we had a very enjoyable stay. We would definitley come back. The front desk was very helpful too! ...read more

Group Traveler
Verified Hotel Guest from Franklin, TN
May 17, 2013
Group Traveler
7.0
Great staff - We enjoyed our stay and the lady at the front desk was great. We weren't looking for anything special and this hotel was right on
billing was a nightmare because I paid Priceline
XXX and they only showed a
XXX upfront payment???? Still trying to work that out unfortunately....

If you are looking for a place to sleep and shower with easy access to Ocean Street - book it! It's nothing fancy but we got our money's worth. I recommend if you aren't trying to impress anyone. BE CAREFUL when you get your bill - ours was a nightmare but they did a good job of adjusting and fixing it - price we paid Priceline was not what they showed in their system.

Group Traveler
Verified Hotel Guest from Baltimore, MD
May 16, 2013
Group Traveler
5.0
Only reason I liked this hotel was because of one of the workers named Victor. If he had not helped us out with our previous reservation discrpencies, upgraded our room, and waived our resort fee that I wasn't aware of, I would have been very DISPLEASED.
Called the day of to confirm questions regarding shuttle, and verify reservation. Associate could not locate reservation, kept pushing me off the phone stating he would return the call and never did. Shuttle never arrived at 830pm, had to pay for taxi
Verified Hotel Guest from East Windsor, NJ
February 27, 2013

1. Was initially assigned a room that was located in the stairwell--that's right, IN THE STAIRWELL. After searching for a few minutes to find the room, a staff member I passed in the hallway pointed me in the wrong direction, i.e., he had no idea where the room was. Front desk clerk's response was that they have several rooms in their stairwells, it's legal, and some of theirs doors were replaced but didn't have room numbers put on them yet. Would of course have been helpful to let me know that before I walked down the hallway looking for that room number.2. WiFi guest password for hotel didn't work and front desk clerk didn't know how to solve the problem. 3. Parking was absolutely ridiculous as was traffic on this street. Took nearly 45 minutes to go four blocks down Washington Avenue on a Sunday at 5:00 PM. 4. New room to which I was assigned was nicely designed but was not especially clean. 5. TV volume control did not work.6. The bathroom shower was heavenly.7. Hallway and rooms had no carpeting to absorb noise. Windows did not adequately block the significant street noise. Decided to drive home rather than stay over because of the noise. ...read more

Solo Traveler
Verified Hotel Guest from Kalamazoo, MI
February 4, 2013
Solo Traveler
1.0
Nothing
Very outdated

Overall Poor, Staff couldn't accomodate/help my poor/broken conditions either

Couple
Naty from Miami, FL
October 3, 2012
Couple
7.0
The staff was great!
The elevator was
not working and was staying on the 3rd floor.
Reviews of Hotel Astor
(1 - 10 of 10 reviews)
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