Hard Rock Hotel & Casino Lake Tahoe

Hard Rock Hotel & Casino Lake Tahoe

Hard Rock Hotel & Casino Lake Tahoe Image
3 Star
Hotel Guest Rating: 4.4/10
50 Highway 50
Stateline, NV 89449

Hotel Guest Rating for Hard Rock Hotel & Casino Lake Tahoe in Glenbrook

# 6 of 13 hotels in Glenbrook
Based on 9 reviews from guests who stayed at the
Hard Rock Hotel & Casino Lake Tahoe
Overall Quality Score
user rating 4.4.0
4.4
Hotel Cleanliness
user rating 6.2.0
6.2
Hotel Staff
user rating 5.3.0
5.3
Location of Hotel
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Hard Rock Hotel & Casino Lake Tahoe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(5) | Group Traveler(2)
Couple
Kevin from Conroe, TX
July 27, 2015
Couple
1.0
Location and casino.
1. Room had AC but no heat. According to the staff that brought us a space heater the hotel had not turned on the heaters in the building yet. 2. Toilet bowl was brown. 3. No ice machines on any floors. Had to go to a casino bar to get ice.

We had stayed in the Las Vegas Hard Rock Hotel and had a great experience. Will not stay at the Hard Rock Hotel in Lake Tahoe until they clean up their service. Location to casino's is great. Casino staff were great. Check in staff was SEVERELY UNDERSTAFFED as check in lines were a 45 minute wait and STILL the rooms were not ready so we had to wait even longer.

Group Traveler
Sarah from San Francisco, CA
May 23, 2015
Group Traveler
1.0
This hotel was awful. There were numerous issues with the room, and when we notified the front desk of this, they said they would upgrade us to fix these problems and ensure our stay was better, but they gave us a new room with even more problems.
The AC didnt work. The pool area + hot tub was under full construction so could not be used. This was NOT tnotified @ check in.
Couple
Verified Hotel Guest from Carson City, NV
May 10, 2015
Couple
8.0
The bed was comfortable and the breakfast was good.
No in room coffee pot. Also the hot water was really slow getting to our shower.
Group Traveler
Paul from San Rafael, CA
April 24, 2015
Group Traveler
4.0
The staff was amazing
Holes in walls, styrofoam containers, dated, old messy.
Couple
Jimmy from Oakland, CA
April 23, 2015
Couple
4.0
The artwork is nice.
I did not fee like I got the "Hard Rock" experience.

Basically, Hard Rock bought up an old hotel, did the bare minimum to get the place up and running. It's not like they put a lot of effort into the hotel. Definitely 2 stars.

Couple
Verified Hotel Guest from Ross, CA
April 17, 2015
Couple
5.0
I liked the comfort of the beds and the pillows
Music paraphernalia interesting but huge remodel needed. Shower water did not drain. Fuel rest was terrible . Very few people there. Depressing
Couple
Jennifer from San Jose, CA
February 18, 2015
Couple
6.0
Nice new renovated casino with a great fire pit and live music to enjoy cocktails by.
Rooms had thin walls and could hear neighbors tv.
Reviews of Hard Rock Hotel & Casino Lake Tahoe
(1 - 7 of 7 reviews)
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