Homewood Suites By Hilton Sfo Airport North

Homewood Suites By Hilton Sfo Airport North in Brisbane

Homewood Suites By Hilton Sfo Airport North

Homewood Suites By Hilton Sfo Airport North Image
3 Star
Hotel Guest Rating: 8.9/10
2000 Shoreline Court
Brisbane, CA 94005

Hotel Guest Rating for Homewood Suites By Hilton Sfo Airport North in Brisbane

# 1 of 2 hotels in Brisbane
Based on 62 reviews from guests who stayed at the
Homewood Suites By Hilton Sfo Airport North
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Homewood Suites By Hilton Sfo Airport North

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Irene from Matawan, NJ
August 13, 2014
Couple
10.0
Hotel staffs were very friendly, from front desk people, housekeeping and breakfast people were all very nice and helpful. The location is close to everything we planned to visit.
Nothing at all, everything is perfect for a weekend getaway
Family Traveling with Young Children
Verified Hotel Guest from Crawley, WV
August 8, 2014
Family Traveling with Young Children
9.0
Staff was very helpful. Facility was very clean.
Dining room extremely crowded in the morning.
Family Traveling with Young Children
Verified Hotel Guest from Darien, CT
July 28, 2014
Family Traveling with Young Children
3.0
Interior noise ( between rooms) was an extreme problem for us. Staff tried to help with a phone call. No improvement. They refused our request to be moved.
Couple
Verified Hotel Guest from Cincinnati, OH
April 5, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Group Traveler
Matthew from Carbondale, IL
January 15, 2014
Group Traveler
10.0
Kitchenette was more like a kitchen, free breakfast was above average, very spacious shower, free wifi, pullout couch.
Pool was a little bit shallow

This hotel was pretty nice. We had no issues during our stay. The kitchenette was very large, more like a kitchen. It came with a full size fridge, dishwasher, stovetop and dishes/utensils. We could have cooked a meal if there would have been cookware, but I'm sure they would have some at the front desk. The hotel was located about 10 or 15 minutes from attractions in San Francisco, and it is very close to the SFO airport. We had a very pleasant stay! ...read more

Group Traveler
Verified Hotel Guest from Agoura Hills, CA
September 11, 2013
Group Traveler
10.0
All the water around hotel. It was clean, and staff was helpful. It was close to where I needed to be.
No.
Couple
Chandra from Pocatello, ID
September 10, 2013
Couple
10.0
The hotel was extremely clean and the staff were very helpful and welcoming.

This was by far one of the best experiences I've ever had with any hotel. The staff were always happy and really made you feel like you were at home. They helped us tremendously with routing our way to visit the city with a map to show us every step of the way. The room we stayed in was very well kept, and exceptionally clean. The beds were very comfortable to sleep in, which is a rare find. I will without a doubt stay here again while visiting San Francisco. Great place! ...read more

Family Traveling with Young Children
Verified Hotel Guest from Chula Vista, CA
July 14, 2013
Family Traveling with Young Children
1.0
The size of the room was just right. It had pretty much everything that the customers need. We like the breakfast in the morning, staff were very helpful if you need something.
We had experienced that we asked for help from one of the staff on the front desk, got my room number and told me she will send someone to solve whatever problem we were experiencing, but never sent anybody. We were very disappointed on that part.

The room hotel was right for the family. It has pretty much everything in there like microwave, refrigerator, etc. Our problem started the first night we spent the night there. My daughter woke up around approximate between 1:00 to 2:00 AM and complain about she was itchy, check her out and she had redness on her skin on different parts of her body. The following day around between 8:00 to 9:00 PM asked help from the front desk to replace the linens and comforter and vacuum the carpet, was told she will send someone,We waited untill almost midnight but never sent someone to do it. We did not use the comforter at that night and just use the white linens. The following day We brought our daughter to emergency at Kaiser hospital because she had rashes, bumps on different parts of her body, one of the eyes got red. Doctor prescribed her medicine and thank God she got better. Doctor did not know why she had it, mentioned about probably something from the hotel gave her the allergy. The guy from the hotel named Roger Mendoza helped us out when we came back to hotel and moved us to a different room as soon as he found out that we had that problem. Thanks to him he made a quick action regarding our problem. He is the type of staff that hotel needs in order to satisfy customers. Overall the hotel was ok. The staff that we first asked help really disappointed us, the situation could have been avoided if she helped us out. Hopefully what we experienced there will not happen to any other customers. ...read more

Family Traveling with Young Children
Hui from Portland, OR
July 8, 2013
Family Traveling with Young Children
9.0
Staff is friendly, room is clean and has nice layout. Full breakfast is great.
I was expecting 2 queen size beds in the room but ended up with one full size bed and one sofa bed.

overall good quality 3 star hotel

Family Traveling with Young Children
Patty from Los Angeles, CA
June 25, 2013
Family Traveling with Young Children
10.0
the room had 2 televisions free internet access free wifi great continental breakfast and dinner staff was highly courteous and helpful
0
Reviews of Homewood Suites By Hilton Sfo Airport North
(1 - 10 of 32 reviews)
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