Holiday Inn Madrid

Holiday Inn Madrid in Madrid

Holiday Inn Madrid

Holiday Inn Madrid Image
4 Star
Hotel Guest Rating: 6.5/10
Plaza Carlos Trias Bertran 4
Madrid 28020

Hotel Guest Rating for Holiday Inn Madrid in Madrid

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Based on 11 reviews from guests who stayed at the
Holiday Inn Madrid
Overall Quality Score
user rating 6.5.0
6.5
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 5.9.0
5.9
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Holiday Inn Madrid

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Vic from Manorville, NY
October 5, 2011
Solo Traveler
9.0
Staff were friendly, knowledgable and eager to help.
Late night neighborhood is not safe and is dirty

Room cleanlieness was excellant, furniture was comfortable, bathroom was clean and modern. The restaurant was very nice but, what was once an upscale restaurant has been closed and only the smaller terrase restaurant ws utilized.

Family Traveling with Teens
Ruth from Victoria, Canada
January 7, 2011
Family Traveling with Teens
3.0
Not much to like, unfortunately.
Location (very difficult to find as it is hidden off street), beds poor, everything is worn out.

This hotel is a good price for Madrid as things are expensive there. However, that's all that is good about it. It is old, poorly maintained, in a difficult location, beds are uncomfortable, everything is old and well used, the buffet breakfast is really expensive. I could go on but you get the picture.

Family Traveling with Young Children
Becky from Lexington Park, MD
September 6, 2010
Family Traveling with Young Children
8.0
A choice of firm or soft pillows on the bed was a nice touch.
Solo Traveler
Chris from Anchor Point,AK
January 1, 2010
Solo Traveler
7.0
Very comfortabe beds.
Parking not included public car park expensive. Internet not included and quite expensive.
Solo Traveler
Howard from Nevada City,CA
December 28, 2009
Solo Traveler
8.0
Jacuzzi and sauna weren't functioning.
Solo Traveler
Patricio from Pasadena,CA
May 12, 2009
Solo Traveler
4.0
The hotel is well located, close to the downtown area.
The rooms are dated and not clean. This is definitively not a 4 star hotel, by any standards.
Solo Traveler
Kelley
April 11, 2008
Solo Traveler
7.0
The gym was fantastic.
The breakfast was overpriced and not very good.

The hotel was nice, clean and comfortable, but not near the downtown area of Madrid. The staff was very friendly and helpful, and the gym was great. The restaurant, however, was not the best.

Couple
Charles
March 28, 2008
Couple
8.0
Outstanding room quality, clean and attractive.
Location is far from city center in a relatively uninteresting area of Madrid.

Beautiful, clean, spacious rooms and helpful. English speaking desk staff make the Holiday Inn a good choice, especially if a Real Madrid futbol game at the nearby Bernabeu stadium is in your plans. The hotel is located in a newer, less interesting part of the city but a convenient nearby Metro station makes access to the rest of Madrid easy. Eat breakfast at a nearby bar instead of the overpriced hotel restaurant. The Italian restaurant around the corner on Avenida Peron is a good, reasonably priced choice for dinner. ...read more

Couple
Steve
November 1, 2006
Couple
7.0
Very nice hotel. Great breakfast.
Poor customer service.

Very nice hotel. Great breakfast. However, the staff at the front desk was not accommodating to the guests when it came to customer service.

Reviews of Holiday Inn Madrid
(1 - 9 of 9 reviews)
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