Holiday Inn Lake Charles - West Sulphur

Holiday Inn Lake Charles - West Sulphur

Holiday Inn Lake Charles - West Sulphur Image
3 Star
Hotel Guest Rating: 8.5/10
330 Arena Road
Sulphur, LA 70665

Hotel Guest Rating for Holiday Inn Lake Charles - West Sulphur in Sulphur

# 5 of 16 hotels in Sulphur
Based on 216 reviews from guests who stayed at the
Holiday Inn Lake Charles - West Sulphur
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Holiday Inn Lake Charles - West Sulphur

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Atlanta, GA
June 27, 2015
Solo Traveler
8.0
It felt safe, it was clean, it had everything I wanted including a gym, no unsavory guests eyeing me.
I thought breakfast would be better. Additionally, upon checking in, there was no one at the front desk for about 10 min. I asked an employee passing by & he said he didn't know, he worked at the restaurant & made no attempt to find out for me.
Couple
Verified Hotel Guest from Sugar Land, TX
June 23, 2015
Couple
4.0
Breakfast staff was grossly under staffed and over worked, had to wait for more than an hour before it was served and it was the wrong order. Rather have a take out, self service breakfast like all other holiday inns . Very disappointing service.
Couple
Krysten from Baton Rouge, LA
April 10, 2015
Couple
10.0
Staff was very friendly
Loved it all

Very quiet and convenient

Family Traveling with Young Children
Verified Hotel Guest from Helotes, TX
April 7, 2015
Family Traveling with Young Children
8.0
Breakfast
Room did not smell fresh and shower curtain needed to be replaced
Couple
Clara from Jackson, MS
March 19, 2015
Couple
10.0
It had an onsite restaurant, very convenient.
Family Traveling with Young Children
Sandra from Crosby, TX
February 27, 2015
Family Traveling with Young Children
7.0
Staff was professional and friendly, room was nice , convenient to area attractions.
The pool was supposed to be a heated pool, but was only lukewarm.
Verified Hotel Guest from Saint Gabriel, LA
January 6, 2015
7.0
Was pretty nice for the price paid.
Too close to the interstate, too much traffic noise.
Family Traveling with Young Children
Kevin from Ramsey, MN
January 3, 2015
Family Traveling with Young Children
4.0
Like the restaurant and bar and the front desk friendliness
Didn't like the fire alarm in our room going off two nights and only got a discounted extra night.
Couple
Zhaogao from Houston, TX
January 2, 2015
Couple
9.0
the room is very clean and i like the decoration
the first floor needs more decoration i think

from the road to the hotel, the sign is not very clear.

Couple
Verified Hotel Guest from Iversde, CA
January 1, 2015
Couple
9.0
Very clean and personal were very nice
sont recome the hotels restaurant! Food was cold
Reviews of Holiday Inn Lake Charles - West Sulphur
(1 - 10 of 72 reviews)
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