Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio Image
3 Star
Hotel Guest Rating: 8.5/10
5535 University Heights
San Antonio, TX 78249
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Hotel Guest Rating for Holiday Inn Hotel & Suites Northwest San Antonio in San Antonio

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Based on 459 reviews from guests who stayed at the
Holiday Inn Hotel & Suites Northwest San Antonio
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Holiday Inn Hotel & Suites Northwest San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Deana from Austin, TX
June 28, 2016
Family Traveling with Young Children
10.0
The staff were friendly and helpful, the room was clean and well kept, beds were comfortable, the location was convenient to our needs and to restaurants etc.
Family Traveling with Young Children
Stacy from Baytown, TX
June 21, 2016
Family Traveling with Young Children
9.0
Very accommodating staff. Good breakfast and decent priced.
Family Traveling with Young Children
Tamara from Ballinger, TX
June 14, 2016
Family Traveling with Young Children
5.0
Convenient access
Rooms need updates. Carpet has holes/tears worn in floor. Thought that since I booked the suite it would be nicer. Ac unit wasn't working so I had to switch rooms.
Family Traveling with Young Children
Verified Hotel Guest from Gilmer, TX
May 31, 2016
Family Traveling with Young Children
9.0
This hotel was in a perfect location to get to where we were needing to go for the weekend. Would definitely recommend.
The only issue I had was that there didn't seem to be enough staff available both times I went to the front desk.
Family Traveling with Young Children
Cassandra from Houston, TX
April 20, 2016
Family Traveling with Young Children
10.0
everything was great,,i guess the best would be price and cleanliness
no
Family Traveling with Young Children
George from Port Arthur, TX
March 24, 2016
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Coleman, OK
March 22, 2016
Family Traveling with Young Children
2.0
good location
room was dirty. bedding was not changed. complained to front desk and nothing was done. we striped the bedding and threw it in the hall before the cleaning staff would change it. the noise of the people upstairs was unacceptable till midnight.
Family Traveling with Young Children
David from Humble, TX
March 19, 2016
Family Traveling with Young Children
8.0
Location was great
The smell of the first floor with the open first floor restaurant was bad. It made the first floor smell. Luckily, we stayed on the second floor. Smell was only on first floor but was very unpleasant.
Family Traveling with Young Children
Veronica from Arlington, TX
March 16, 2016
Family Traveling with Young Children
10.0
Room was small but very nice. Modern and comfortable. Staff was professional and friendly. Free wi-fi, fridge and microwave came in handy.
Family Traveling with Young Children
Verified Hotel Guest from Abilene, TX
March 7, 2016
Family Traveling with Young Children
5.0

This guest did not leave comments about this hotel.

Reviews of Holiday Inn Hotel & Suites Northwest San Antonio
(1 - 10 of 30 family with young children reviews)
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