Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio in San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio Image
3 Star
Hotel Guest Rating: 8.6/10
5535 University Heights
San Antonio, TX 78249
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Hotel Guest Rating for Holiday Inn Hotel & Suites Northwest San Antonio in San Antonio

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Based on 362 reviews from guests who stayed at the
Holiday Inn Hotel & Suites Northwest San Antonio
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Holiday Inn Hotel & Suites Northwest San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Paulo from Mexico City, Mexico
September 18, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Willis, TX
July 26, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Jalisa from Houston, TX
July 25, 2014
Couple
7.0

This guest did not leave comments about this hotel.

Couple
Jose from Monterrey, Mexico
July 15, 2014
Couple
4.0
The hotel was ok, but the service was terrible, the staff specific the room supervisor has a terrible mood to attend us.
Staff
Couple
Raymond from Houston, TX
July 1, 2014
Couple
8.0
The hotel is nice!! I would definitely stay there again! Every thing was close!
The only thing about the hotel I didn't like... I don't think the rest room was cleaned right... Hair was in the tub... And on the floor.. And only one towel there when I got there... But I got with staff and got some towels.
Couple
Jose from Bedford, TX
March 22, 2014
Couple
8.0
I requested a queen sized bed when I checked in and there were none available.
Couple
Verified Hotel Guest from San Antonio, TX
March 11, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Maria from San Antonio, TX
February 20, 2014
Couple
1.0
they did not let me check in when i needed the room
i had to book a hotel somewhere else.
Couple
Chris from Round Rock, TX
February 18, 2014
Couple
10.0
Clean Well kept Staff was awesome!
The restaurant! Not very family friendly and we wanted Room service and they stated both times That they were closed! 17% gratuity and delivery charge on the food Is a rip off! You are already paying a good amount For your stay. That was not cool!

It would be a much better stay if they just offered Free complimentary breakfast!

Couple
Verified Hotel Guest from Harlingen, TX
February 18, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Reviews of Holiday Inn Hotel & Suites Northwest San Antonio
(1 - 10 of 42 traveling as couple reviews)
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