Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio Image
3 Star
Hotel Guest Rating: 8.6/10
5535 University Heights
San Antonio, TX 78249
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Hotel Guest Rating for Holiday Inn Hotel & Suites Northwest San Antonio in San Antonio

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Based on 400 reviews from guests who stayed at the
Holiday Inn Hotel & Suites Northwest San Antonio
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Holiday Inn Hotel & Suites Northwest San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Holly from Frisco, TX
August 8, 2015
Solo Traveler
7.0
Clean and comfortable. Hotel Employee at the front desk is one hard working lady. Holiday Inn needs to give her a raise.
Paying $10 for a breakfast that should have cost no more than $5 and that everyone else in the dinning room had a voucher to receive for free.
Family Traveling with Young Children
Verified Hotel Guest from Plano, TX
August 7, 2015
Family Traveling with Young Children
9.0
Nice and clean
Breakfast
Couple
Verified Hotel Guest from Falfurrias, TX
July 29, 2015
Couple
8.0
Room was not cleaned until late in afternoon because it was not it was not on to be cleaned list.
Family Traveling with Young Children
Ricky from Sunset, LA
July 19, 2015
Family Traveling with Young Children
10.0
Friendly staff! Close to eateries and attractions!
Had hair in the tub. That was sort of gross.
Family Traveling with Young Children
Verified Hotel Guest from Angleton, TX
July 9, 2015
Family Traveling with Young Children
6.0
Cleanliness of room
Breakfast was cold and not restocked quickly
Family Traveling with Young Children
Johana from Houston, TX
July 8, 2015
Family Traveling with Young Children
10.0
Organization, very close, easy to find.
Family Traveling with Young Children
Verified Hotel Guest from Corpus Christi, TX
June 30, 2015
Family Traveling with Young Children
10.0
 
 
Couple
Ibrahim from Woodridge, IL
June 30, 2015
Couple
7.0
Clean -- new --
Addres mentioned is not right ( the number ) there is no # 5535-- not exist in the updatedGPS 2-elevators to be maintained
Family Traveling with Young Children
Natalie from Fort Worth, TX
June 24, 2015
Family Traveling with Young Children
1.0
nothing
I pool was closed for 4 days and night. The toilet get not work. The lady in the evening was very rude, she was trainning someone and keep asking "I am so tried of this place"! Her pants were to tight. She was rude to me and other comsters.

The same lady at the front called at 10:30pm and said my kids were running up and down the halls which was a lie

Family Traveling with Young Children
Verified Hotel Guest from West Columbia, TX
June 20, 2015
Family Traveling with Young Children
3.0
The staff were very kind and the hotel was very clean.
The pool was closed and didn't open until 12 on our last day. Our truck was parked by the door, under a camera and light and was broken into,vandalized, and robbed.
Reviews of Holiday Inn Hotel & Suites Northwest San Antonio
(1 - 10 of 143 reviews)
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