Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio Image
3 Star
Hotel Guest Rating: 8.5/10
5535 University Heights
San Antonio, TX 78249
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Hotel Guest Rating for Holiday Inn Hotel & Suites Northwest San Antonio in San Antonio

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Based on 459 reviews from guests who stayed at the
Holiday Inn Hotel & Suites Northwest San Antonio
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Holiday Inn Hotel & Suites Northwest San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Fort Stockton, TX
July 12, 2016
Solo Traveler
8.0
location is very good and quiet area
the staff needs to be more attentive and aware of the customers needs. They seemed scatter brained and were not sure when assigning rooms.
Family Traveling with Young Children
Deana from Austin, TX
June 28, 2016
Family Traveling with Young Children
10.0
The staff were friendly and helpful, the room was clean and well kept, beds were comfortable, the location was convenient to our needs and to restaurants etc.
Business Traveler
Robert from Austin, TX
June 27, 2016
Business Traveler
10.0
One of the cleanest hotels I've ever stayed in!
Wi-Fi connection timed out a couple of times, and its bandwidth hung up on videos.
Family Traveling with Young Children
Stacy from Baytown, TX
June 21, 2016
Family Traveling with Young Children
9.0
Very accommodating staff. Good breakfast and decent priced.
Business Traveler
Verified Hotel Guest from Fort Worth, TX
June 20, 2016
Business Traveler
10.0
very very clean, Delicious breakfast buffet....If you pay for it at check in, you get a discount.
No, It was wonderful!
Business Traveler
Verified Hotel Guest from Mission, TX
June 16, 2016
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Port Lavaca, TX
June 14, 2016
Couple
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Tamara from Ballinger, TX
June 14, 2016
Family Traveling with Young Children
5.0
Convenient access
Rooms need updates. Carpet has holes/tears worn in floor. Thought that since I booked the suite it would be nicer. Ac unit wasn't working so I had to switch rooms.
Group Traveler
Verified Hotel Guest from San Angelo, TX
June 13, 2016
Group Traveler
9.0
Clean, quiet, friendly staff
No
Family Traveling with Young Children
Verified Hotel Guest from Gilmer, TX
May 31, 2016
Family Traveling with Young Children
9.0
This hotel was in a perfect location to get to where we were needing to go for the weekend. Would definitely recommend.
The only issue I had was that there didn't seem to be enough staff available both times I went to the front desk.
Reviews of Holiday Inn Hotel & Suites Northwest San Antonio
(1 - 10 of 96 reviews)
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