Holiday Inn Helena

Holiday Inn Helena

Holiday Inn Helena Image
3 Star
Hotel Guest Rating: 8.3/10
22 North Last Chance Gulch
Helena, MT 59601

Hotel Guest Rating for Holiday Inn Helena in Helena

# 8 of 17 hotels in Helena
Based on 107 reviews from guests who stayed at the
Holiday Inn Helena
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.7.0
6.7
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Hotel Guest Reviews of the Holiday Inn Helena

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Elizabeth from Billings, MT
January 16, 2017
Business Traveler
10.0
The Holiday Inn Helena was much more than I expected. The young man who checked us in was extremely courteous and friendly. The cleanliness was exceptional, the bed was very comfortable, best part was the pillow, the food was very good. Will stay again.
Group Traveler
Verified Hotel Guest from Twisp, WA
October 10, 2016
Group Traveler
9.0
Downtown location.
Business Traveler
Verified Hotel Guest from Austin, TX
August 29, 2016
Business Traveler
2.0
Most of the staff were kind and welcoming. But not all; one desk clerk told us two boldfaced lies and was so unpleasant that it ruined our experience.
A rude desk clerk lied to us, apparently hotel policy. He accosted us entering the hot tub for carrying plastic bottle of water and a styrofoam cup of ice, declaring, falsely, that "state law" prohibited it. We researched MT State Code. A complete lie!
Couple
Jerry from Billings, MT
August 20, 2016
Couple
8.0
Quiet location for a great nights rest.
another group of hotel guests entered the Pool/ Hot tub Area as my wife was enjoying a late evening soak. They were overly loud and rowdy. She left before management arrived or intervened though the area was next to the pool. Not the fault of the hotel.
Family Traveling with Teens
Verified Hotel Guest from Glastonbury, CT
July 28, 2016
Family Traveling with Teens
8.0
Location is wonderful, close to restaurants, shops, parks. The staff was lovely and accommodating
It's an older hotel that could use a little sprucing up
Couple
Eileen from Poway, CA
July 18, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Colleyville, TX
July 12, 2016
Couple
7.0
Clean room, helpful staff
location was downtown next to a pedestrian mall and had few choices close by to find good food. much more choice out in the suburbs. not close to the highway.
Couple
Verified Hotel Guest from Spokane Valley, WA
July 5, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Port Orchard, WA
June 2, 2016
Couple
9.0
Bed was comfortable.
1. Front entrance. Using hotel address GPS takes you to the back alley or something. Front difficult to find especially at night. Neefs to be more inviting and visible. Inability to open window and get fresh air. 2.Inability to open window for fresh ai
Couple
Verified Hotel Guest from Bozeman, MT
May 2, 2016
Couple
9.0

This guest did not leave comments about this hotel.

Reviews of Holiday Inn Helena
(1 - 10 of 19 reviews)
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