Holiday Inn Express Wilkes Barre East

Holiday Inn Express Wilkes Barre East in Wilkes Barre

Holiday Inn Express Wilkes Barre East

Holiday Inn Express Wilkes Barre East Image
2 and 1/2 Star
Hotel Guest Rating: 8.3/10
1063 Highway 315
Wilkes Barre, PA 18702

Hotel Guest Rating for Holiday Inn Express Wilkes Barre East in Wilkes Barre

# 5 of 18 hotels in Wilkes Barre
Based on 48 reviews from guests who stayed at the
Holiday Inn Express Wilkes Barre East
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.2.0
7.2
Check Rates and Availability at the Holiday Inn Express Wilkes Barre East
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Holiday Inn Express Wilkes Barre East

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Omaha, NE
September 8, 2014
Solo Traveler
8.0
The staff is absolutely phenomenal. Extremely friendly and accommodating. The free continental breakfast was quite adequate, even including warmed cinnamon rolls, Chobani Greek Yogurt, and biscuits & gravy.
The water coming out of the shower head was faintly brown, and there was noticeable brown (rust) water coming out of the faucet when turned to hot. Despite premium bedding, the bed mattress itself was old and extremely uncomfortable.

My overall experience staying here was pleasant, but I was disappointed in the quality of the details. The bed was shockingly uncomfortable -- stiff, squeaky, and with no mattress topper. This is very atypical compared to other updated hotels of this star level (including other Holiday Inn Express locations). There is a rust/piping issue as brown water came out from the faucet and the shower head whenever the water temperature was turned to hot. The fitness center is dark, cramped, and the equipment is quite dated. The breakfast selection was quite good, except it lacked fresh fruit options. However, the hotel staff was extremely courteous and friendly, and even allowed me to do a late checkout. The hotel itself was impeccably clean. ...read more

Senior Travelers
Albert from Rome, NY
September 6, 2014
Senior Travelers
4.0
Nothing special. I forgot about a free chocolate cookie apron arrival.
Arrived on Sunday and saw breakfast was at 10:30. Next morning waited until 9:30 to go down to breakfast and missed it. On weekday the time is 9:30. Terrible location. Missed the entrance and spent over two hours trying to find the entrance.

Other than that nightmare the place was fine.

Couple
Verified Hotel Guest from Beaver, PA
September 4, 2014
Couple
9.0
Nice breakfast
Changing cable provider some channels did not work
Couple
Verified Hotel Guest from Utica, NY
September 4, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Steven from Harrisburg, PA
September 1, 2014
Couple
10.0
The swimming pool/ hot tub was nice
Everything was fine.

I recommend this hotel.

Business Traveler
Yale from Frederick, MD
August 30, 2014
Business Traveler
6.0
very very slow internet -

check in process crowded and one person checking in over 20 guests with 2 employees doing other stuff

Verified Hotel Guest from Glasgow, VA
August 27, 2014
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Benjamin from Staten Island, NY
August 27, 2014
Family Traveling with Young Children
9.0
the breakfast included with the room had many options and was good
Family Traveling with Young Children
Verified Hotel Guest from Waltham, MA
August 26, 2014
Family Traveling with Young Children
7.0
Friendly people, nice lobby and common areas. Room was clean and comfortable. The free breakfast selection was wide, and the coffee was the best I've ever had at a hotel.
There was a strange shortage of outlets in the room. We had to unplug a lamp under a desk to plug in our iPhone chargers. Also the plastic tissue case was cracked badly, but the housekeeper did not change it out. It was odd.
Family Traveling with Teens
Verified Hotel Guest from Pittston, PA
August 24, 2014
Family Traveling with Teens
4.0
The location was great.
The carpeting in the hallways was stained and filthy. The eggs for breakfast were not cooked. The room was tiny. I felt claustrophobic.

The staff were nice. I was checked in quickly and had friendly service. Complimentary local paper and USA today in lobby .

Reviews of Holiday Inn Express Wilkes Barre East
(1 - 10 of 29 reviews)
Check Rates and Availability at the Holiday Inn Express Wilkes Barre East
   

graphical calendar interface

graphical calendar interface


dg