Holiday Inn Express Wilkes Barre East

Holiday Inn Express Wilkes Barre East in Wilkes Barre

Holiday Inn Express Wilkes Barre East

Holiday Inn Express Wilkes Barre East Image
2 and 1/2 Star
Hotel Guest Rating: 8.3/10
1063 Highway 315
Wilkes Barre, PA 18702

Hotel Guest Rating for Holiday Inn Express Wilkes Barre East in Wilkes Barre

# 5 of 18 hotels in Wilkes Barre
Based on 53 reviews from guests who stayed at the
Holiday Inn Express Wilkes Barre East
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Holiday Inn Express Wilkes Barre East

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Lewisville, NC
October 15, 2014
Couple
6.0
cleaniness,
the lady at the front desk was not friendly, the room was small and somewhat tight

it was easy to get to off 81, longer curvy access road with little signage close to restaurants

Solo Traveler
Verified Hotel Guest from Mount Gretna, PA
October 14, 2014
Solo Traveler
10.0
Wonderful front desk staff who were extremely helpful with driving directions, the maid on our floor was a sweet girl who was working extremely hard in a very full hotel.
nothing- it was a wonderful experience.

it's convenient to a mall and I heard people at breakfast raving about the casino nearby. They apparently did very well.

Couple
Verified Hotel Guest from Brewerton, NY
October 7, 2014
Couple
10.0
all was well
no

rooms could have been a bit bigger,but was very comfortable

Family Traveling with Young Children
Thomas from Cold Spring Harbor, NY
September 30, 2014
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Marietta, GA
September 29, 2014
8.0
nice room, great rate, good breakfast
no

Would gladly stay there again

Solo Traveler
Verified Hotel Guest from Omaha, NE
September 8, 2014
Solo Traveler
8.0
The staff is absolutely phenomenal. Extremely friendly and accommodating. The free continental breakfast was quite adequate, even including warmed cinnamon rolls, Chobani Greek Yogurt, and biscuits & gravy.
The water coming out of the shower head was faintly brown, and there was noticeable brown (rust) water coming out of the faucet when turned to hot. Despite premium bedding, the bed mattress itself was old and extremely uncomfortable.

My overall experience staying here was pleasant, but I was disappointed in the quality of the details. The bed was shockingly uncomfortable -- stiff, squeaky, and with no mattress topper. This is very atypical compared to other updated hotels of this star level (including other Holiday Inn Express locations). There is a rust/piping issue as brown water came out from the faucet and the shower head whenever the water temperature was turned to hot. The fitness center is dark, cramped, and the equipment is quite dated. The breakfast selection was quite good, except it lacked fresh fruit options. However, the hotel staff was extremely courteous and friendly, and even allowed me to do a late checkout. The hotel itself was impeccably clean. ...read more

Senior Travelers
Albert from Rome, NY
September 6, 2014
Senior Travelers
4.0
Nothing special. I forgot about a free chocolate cookie apron arrival.
Arrived on Sunday and saw breakfast was at 10:30. Next morning waited until 9:30 to go down to breakfast and missed it. On weekday the time is 9:30. Terrible location. Missed the entrance and spent over two hours trying to find the entrance.

Other than that nightmare the place was fine.

Couple
Verified Hotel Guest from Beaver, PA
September 4, 2014
Couple
9.0
Nice breakfast
Changing cable provider some channels did not work
Couple
Verified Hotel Guest from Utica, NY
September 4, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Steven from Harrisburg, PA
September 1, 2014
Couple
10.0
The swimming pool/ hot tub was nice
Everything was fine.

I recommend this hotel.

Reviews of Holiday Inn Express Wilkes Barre East
(1 - 10 of 34 reviews)
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