Holiday Inn Express Magnificient Mile Hotel Cass

Holiday Inn Express Magnificient Mile Hotel Cass

Holiday Inn Express Magnificient Mile Hotel Cass Image
3 Star
Hotel Guest Rating: 7.7/10
640 North Wabash Avenue
Chicago, IL 60611
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Hotel Guest Rating for Holiday Inn Express Magnificient Mile Hotel Cass in Chicago

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Based on 361 reviews from guests who stayed at the
Holiday Inn Express Magnificient Mile Hotel Cass
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Holiday Inn Express Magnificient Mile Hotel Cass

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Kortney from Arnold, MO
April 22, 2015
Couple
8.0
Parking was ridiculously expensive. It should be included or discounted with the hotel.
Couple
Rebecca from Milwaukee, WI
April 7, 2015
Couple
5.0
GREAT location for the price and breakfast. Great view of the city.
The heater in the room was... weird. It was either blowing cold or hot air on us no matter what we did. The bathroom needed some work, the faucet needed to be recaulked, toilet took forever to flush and tub drained slow. Just an ok hotel.
Business Traveler
Zihui from Shanghai, China
April 6, 2015
Business Traveler
9.0
Staff is nice and kind. Room is clean.
Better with disposal slipper inside room.
Solo Traveler
Verified Hotel Guest from Oakwood Village, OH
March 22, 2015
Solo Traveler
7.0
Great breakfast
Small room. Needs more counter space
Couple
Jordan from Naperville, IL
March 15, 2015
Couple
10.0
Almost everything was amazing. Room is basic necessity.
No fridge in room
Couple
Andrew from Potterville, MI
March 8, 2015
Couple
2.0
The location of the hotel right on the Magnificent Mile was fantastic. Also, the complimentary breakfast was great as well.
The service desk at night and when we checked in was rude and unwelcoming. Our room (a non-smoking room) smelled strongly of weed and the service desk was difficult about assigning us a new room, but then gave us a smoking room.

The facilities (bathroom, elevator, etc) were somewhat outdated and our room was tiny. Some of the staff were great, but a few were unwelcoming and disrespectful acting annoyed when we needed help checking in,.

Family Traveling with Young Children
Tiara from Chicago, IL
March 3, 2015
Family Traveling with Young Children
7.0
Room was neat clean and spacious for an older property.
Heat did not get warm at times it blew cool air and often only got warm maybe 3 times a day despite being on it's highest setting of 80 degrees at all times. I had a baby and had to keep him bundled and he got a cold. Did not like cheese in the omelets.
Couple
Verified Hotel Guest from Chesterton, IN
March 2, 2015
Couple
10.0
Everything was great! The free breakfast was fantastic. There were plenty of things to choose from. All of the staff were friendly and helpful from the front desk personnel to the cleaners. The hotel is in a great location.
The thinness of the walls. Neighbor's doors banging (and a 5:30 in the morning) is rather jarring.
Verified Hotel Guest from Valparaiso, IN
February 25, 2015
9.0

This guest did not leave comments about this hotel.

Business Traveler
Tina from Britton, MI
February 24, 2015
Business Traveler
10.0
Location, greeter at the door, the refrigerator access when we came back from dinner.
The lady when we checked in was rude.
Reviews of Holiday Inn Express Magnificient Mile Hotel Cass
(1 - 10 of 183 reviews)
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