Holiday Inn Express Hotel & Suites Westfield

Holiday Inn Express Hotel & Suites Westfield

Holiday Inn Express Hotel & Suites Westfield Image
2 and 1/2 Star
Hotel Guest Rating: 7.9/10
39 Southampton Road
Westfield, MA 01085

Hotel Guest Rating for Holiday Inn Express Hotel & Suites Westfield in Westfield

# 1 of 2 hotels in Westfield
Based on 42 reviews from guests who stayed at the
Holiday Inn Express Hotel & Suites Westfield
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the Holiday Inn Express Hotel & Suites Westfield

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Lawtons, NY
August 6, 2017
Business Traveler
7.0
Quiet very comfortable beds and nice pool
Breakfast was ok could have been better
William from Provincetown, MA
May 7, 2017
9.0
front desk staff was great; bed super comfy
scrambled eggs at breakfast were weird (dry)
Couple
Verified Hotel Guest from Cambridge, MA
April 11, 2017
Couple
1.0
Good location near Springfield and the colleges in the area.
The walls are paper thin and you can hear doors slamming as loudly as if they are in your own room. Our neighbors slammed their doors until 3am, and started again at 6am...we got almost no sleep (and typically are heavy sleepers).
Couple
Verified Hotel Guest from Acushnet, MA
March 27, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
John G from Ovid, NY
August 30, 2016
Family Traveling with Young Children
10.0
Nice indoor pool, comfortable beds and nice breakfast, plus location.
Couple
Susan from Saugus, MA
April 23, 2016
Couple
8.0
Location/ breakfast included
Solo Traveler
Verified Hotel Guest from Westfield, MA
December 19, 2015
Solo Traveler
4.0
The indoor pool was nice, there were firm and soft pillows that were embroidered, great bath products, great forgot something program.
The towels at the pool were very small, the staff was kind of unprofessional, there wasn't a fridge in the room, the bed was hard, not a lot of outlets near the bed, the pool is only open until 10pm, the breakfast ends early, even on weekends.
Couple
Verified Hotel Guest from Waltham, MA
August 25, 2015
Couple
8.0
the new beds are exceptional!!!!!
now they need new pillows to go with the new beds.

easy access from the highway. great location for events and locations east and west of the hotel! staff is incredibly friendly. breakfast is well above basics and appreciated!

Solo Traveler
Verified Hotel Guest from Concord, MA
July 9, 2015
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Nancy from Brooklyn, NY
January 5, 2015
Family Traveling with Young Children
8.0
Good place at the right price. Breakfast is simple, but it's complimentary so it's good. Would like more hooks in the bathroom for swim suits or more than one towel to hang.
Walls are pretty thin, but people are pretty respectful and noise level was down.
Reviews of Holiday Inn Express Hotel & Suites Westfield
(1 - 10 of 10 reviews)
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