Holiday Inn Express Hotel & Suites Toronto - Markham

No complains at all! Good price, nice staff, free parking, free breakfast. Compare to the next day when I stayed in the other hotel, this one saved me hundred bucks.

Generally clean and big enough room. There is no ice-maker on our floor, so I had to go up one floor to get ice. Not particularly important now, but it may be a hassle in the summer. Location is good for many restaurants are walking distance from the hotel. The pool was OK, but extremely small and you can forget about a whirlpool.

When I arrived, there was only one front desk clerk working, and she was on the phone for 10 mins before she could serve me. After getting the key, went up stair and found out the key had not been activated. My first impression was not too good, but when I enter the room, there was a freshly renovated smell which was very pleasant. The carpet is new and clean. The fridge is handy but it has no freezer. The bed was comfortable only if you are using it for a quick nap. After a night long sleep, both me and my friend found our backs hurt because the beds were way too soft. Note that we are both in our 30's and don't used to have back pain like that. Bathroom cleanliness is average, as I can see brown color between tiles at the bath tub. The hotel provides WiFi, but it's usually very slow. The front desk clerk told me it's because people were downloading stuffs. Regarding internet speed, using the computers in the business center is better. Free breakfast is nice as they provides hot cooked food like eggs and bacon, even thought they are overly cooked. They also have free boxes of milk and yogurt. The dining area is comfortable. Overall, I like the environment but without a good night sleep in two days, I will not consider returning to this hotel in the future. ...read more

overall i really enjoy my stay.

The continental breakfast is better than I expected. It is clean and new EXCEPT the air condition! Otherwise, it is almost perfect!