Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld

Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld in San Antonio

Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld

Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
9536 Amelia Pass
San Antonio, TX 78254

Hotel Guest Rating for Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld in San Antonio

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Based on 91 reviews from guests who stayed at the
Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Gary from Vienna, WV
January 7, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Lea from Dallas, TX
November 4, 2013
Couple
10.0
Great location to flores country store!!! Attentive staff!!
Couple
Verified Hotel Guest from Fort Hood, TX
July 16, 2013
Couple
Friendly daytime staff, great breakfast selection, very modern rooms/bathrooms, very clean
Evening front desk agent, bed was hard, very loud guests upstairs

For the most part I loved this hotel. However, our first night we were forced to listen to the guests upstairs from us stomping, jumping and screaming until well after 11:00 pm. I called the front desk three times about it. The young man working at the desk said he would send security all three times. When I finally asked if we could switch rooms as we were on our honeymoon and this was not very relaxing, he got very rude and gave me an attitude saying they were sold out. The bed was rock hard and there was something plastic under the sheet that you could hear crinkle every time we moved. The next morning, the gentleman running the front desk was nice enough to not only change our room but take our luggage to our new room as we were going to Sea World for the day. The breakfast bar was very well stocked and we loved that they offered eggs, bacon and biscuits as well as cereal and a pancake bar. The rooms themselves were very nice and up to date. Both of our rooms were very clean. I would love to stay here again but next time I would definitely ask for a room on the top floor, far away from the elevators. I would also hope they would look into how their night auditor is treating the guests because, as I stated, this was our honeymoon and only chance to get away before my husband deploys and our first night was not a good experience at all. ...read more

Couple
Robert from El Paso, TX
June 4, 2013
Couple
8.0
Rooms were nice. Staff was friendly. Location was fair.
Strange odor in the lobby. Not enough to bother anyone.

Continental Breakfast was good. Juices were watery. Rooms were clean and of good size. Beds were comfortable. Would recommend.

Reviews of Holiday Inn Express Hotel & Suites San Antonio Nw Near Seaworld
(1 - 4 of 4 traveling as couple reviews)
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