Holiday Inn Express Hotel & Suites Crossville

Holiday Inn Express Hotel & Suites Crossville in Crossville

Holiday Inn Express Hotel & Suites Crossville

Holiday Inn Express Hotel & Suites Crossville Image
2 and 1/2 Star
Hotel Guest Rating: 8.4/10
560 Peavine Rd
Crossville, TN 38571

Hotel Guest Rating for Holiday Inn Express Hotel & Suites Crossville in Crossville

# 5 of 9 hotels in Crossville
Based on 16 reviews from guests who stayed at the
Holiday Inn Express Hotel & Suites Crossville
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the Holiday Inn Express Hotel & Suites Crossville

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Carmel, IN
October 30, 2014
Group Traveler
10.0
The cleanliness and the staff was very friendly.
Nothing really
Couple
Verified Hotel Guest from Dandridge, TN
August 9, 2014
Couple
10.0
Simple & instant check in....and the breakfast !
Not at all...altho we wish it had a mini frig

Convenient, nice room & bedding. GREAT breakfast with a complimentary newspaper, 24 hour coffee, and good parking. And check in was the fastest & most pleasant experience with a hotel EVER !!

Family Traveling with Teens
William from Douglasville, GA
July 1, 2014
Family Traveling with Teens
9.0
Friendliness and availability of the staff, cleanliness of rooms and common areas!
Breakfast area was very crowded! Could use a little more room.
Family Traveling with Young Children
Cheryl from Howell, MI
August 9, 2013
Family Traveling with Young Children
8.0
Close to freeway.
Didn't have a refrigerator in room .Very hard to get into.
Family Traveling with Young Children
Lourdes from Wesley Chapel, FL
August 9, 2013
Family Traveling with Young Children
7.0
Staff was very friendly, helpful and courteous.
The mattresses were ridiculously uncomfortable and sunken in at the center. They could definitely use new ones.

If you're visiting Crossville, the location is convenient and right off the highway. The staff is very helpful and courteous. The breakfast was pretty good for hotel standards with decent variety of items. Room smelled a bit musty, and you had to pin down the curtains so the AC could circulate, but otherwise clean. Major issue was both beds in our room were awful and sinking at the center - not comfortable at all. ...read more

Family Traveling with Young Children
Cheryl from Howell, MI
August 2, 2013
Family Traveling with Young Children
8.0
Close to freeway
Not enough restaurants close enough. No refrigerator or microwave
Couple
Verified Hotel Guest from Lancaster, KY
July 16, 2013
Couple
8.0
Staff were very friendly and helpful. Excellent breakfast.
Position on map was misleading, indicating hotel was adjacent to Comfort Suites, Hampton Inn, but it was on the north side of Interstate 40, not on the south side as the map indicated.

I would recommend the hotel to fellow travelers. Rooms were clean, the staff was friendly and helpful, and the breakfast was great.

Family Traveling with Young Children
Tina from Hollywood, FL
June 24, 2013
Family Traveling with Young Children
10.0
Very clean
should have at least 2 washers and dryers.

Room was very nice, staff was very helpful and the kids loved the indoor pool.

Couple
Arlington from Cincinnati, OH
March 1, 2013
Couple
10.0
I was very impressed with the young lady, Michelle, who checked us in. I am in a wheelchair and her help to us was amazing! Over all 10 for 10! Michelle deserves to be acknowledged for her help to us! An asset to this hotel.
Nothing. Great experience.

Good place to stay. However, wallpaper needs to be addressed in the bathroom. FLoor was very slippery when it got wet from shower. As I am in a wheel chair, this was somewhat of a problem. We had to put towels down on the floor to keep from falling. Good place to stay. Would recommend it to everyone.

Family Traveling with Teens
Marie Pier from Huntsville, AL
August 19, 2012
Family Traveling with Teens
1.0
Sheets dirty upon arrival. Room smelled mildewed.

Staff would not allow us to change rooms. Room was mildewed and wet feeling when touching anything.

Reviews of Holiday Inn Express Hotel & Suites Crossville
(1 - 10 of 10 reviews)
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