Holiday Inn Express Hotel And Suites Fort Worth/I-20

Holiday Inn Express Hotel And Suites Fort Worth/I-20

Holiday Inn Express Hotel And Suites Fort Worth/I-20 Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
4609 Citylake Boulevard West
Fort Worth, TX 76132

Hotel Guest Rating for Holiday Inn Express Hotel And Suites Fort Worth/I-20 in Fort Worth

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Based on 73 reviews from guests who stayed at the
Holiday Inn Express Hotel And Suites Fort Worth/I-20
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Holiday Inn Express Hotel And Suites Fort Worth/I-20

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from La Vista, MT
June 24, 2015
Couple
5.0
It was close to the location we needed to be at so drive time was minimal. Staff was friendly & breakfast was ok but the cookies were great! The staff gave us lots of towels & shampoo/lotion & left us alone as requested. Close to Target.
Bed/pillows extremely hard (we were there 5 nights & I didn't get any real sleep).Walls are thin-heard others talking/walking around. Jacuzzi was chipped & no bath mat inside/outside fell into it & bruised elbow/knee. No overhead lights -all lamps.

Air conditioning was good but either too cold or warm. Chair/ottoman was like burlap & scratchy to skin. Internet service was extremely slow in room had to use business area to access anything. Movies on dish were old so nothing to watch. Toilet was very close to floor & small fridge door dragged at bottom when open/closing. Outside was 1 bench that smokers used & so people congregated there under our window so lots of noise when trying to sleep. Didn't see a hot tub outside & swimming pool wasn't as big & photo's showed. Breakfast area was small & not much food choices. Didn't have vending areas to buy drink/food had to use their small closet area that had drinks/ice-cream but bathroom items were limited. Room felt like it was out of the 80's color scheme. It was suppose to be a NON PET hotel but someone had a dog in their room! There's a $250 fine for pets/smoking but I don't think they check rooms to ensure it's not being done. We chose this hotel strictly because of the Non Smoking/Non Pet rule do to allergies so will not trust them again. Right behind building is Target & food places. On the other side of interstate exchange was Wal-Mart & Kohls & a mall so the hotel was close to everything we needed. ...read more

Family Traveling with Young Children
David from Midland, TX
June 19, 2015
Family Traveling with Young Children
9.0
Convenient to family and shopping.
Hot think was cold.
Business Traveler
Carlos from Odessa, TX
June 7, 2015
Business Traveler
10.0
Close to a lot of place to go to.
Family Traveling with Young Children
Verified Hotel Guest from Roswell, NM
May 30, 2015
Family Traveling with Young Children
5.0
Location was perfect for our trip, and breakfast was great for the kids.
Evening staff was rude. Rooms were just ok. Pool and hot tub were closed.
Couple
Nora from Albuquerque, NM
January 5, 2015
Couple
10.0
Location was perfect for our travel plans. We wanted a place near I-20 southwest of Fort Worth. Check in and check out was quick and proficient. Room was very clean and spacious. Great place for spending a night. Breakfast was very good too.
Everything was good.
Solo Traveler
Steven from Fort Worth, TX
December 29, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Steven from Fort Worth, TX
December 25, 2014
Solo Traveler
10.0
Clean, well managed, professional and courteous staff.
Location is a little too far south of Fort Worth
Business Traveler
John from Centennial, CO
December 21, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Runaway Bay, TX
December 14, 2014
Solo Traveler
8.0
Love the bed and amenities.
If you need internet, this is NOT the motel for you. I asked about why it was so slow and intermittent. I was told they were trying to get it fixed. But 3 days later, it was exactly the same.
Solo Traveler
Verified Hotel Guest from Leander, TX
December 14, 2014
Solo Traveler
10.0
Very nice staff. They were very understanding of our situation and offered to help any way they could
Reviews of Holiday Inn Express Hotel And Suites Fort Worth/I-20
(1 - 10 of 52 reviews)
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