Holiday Inn Express Henderson

Holiday Inn Express Henderson

Holiday Inn Express Henderson Image
2 Star
Hotel Guest Rating: 6.2/10
2826 Us 41 North
Henderson, KY 42420

Hotel Guest Rating for Holiday Inn Express Henderson in Henderson

# 5 of 6 hotels in Henderson
Based on 6 reviews from guests who stayed at the
Holiday Inn Express Henderson
Overall Quality Score
user rating 6.2.0
6.2
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Holiday Inn Express Henderson

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Sherry from Marietta, GA
November 7, 2013
Group Traveler
1.0
The hotel rooms were nice
Staff was inadequate. When we called down to ask why we had no water and why we were not informed -- they said because I just got here.

The hotel while nice, lacked in customer service. We had no working shower and we were not notified. I got in the shower, started it up and it was trickling out -- it then started full force so I jumped in, to my mistake, as soon as I had shampoo in my hair, the shower cut off completely -- it took another 10 minutes to get enough water to get rinsed off as it would only trickle out. When I called to the front desk to ask why we were not notified of no water she stated "I could not have notified you I just got here"....why in the world would management not have notified ever customer staying at this hotel that there was no water. The air condition did not work at all. The hotel staff were not helpful at all and when leaving I went to talk to someone at the front desk and no one was at the front desk. ...read more

Couple
Verified Hotel Guest from Bruceville, IN
August 26, 2013
Couple
8.0
Our room was very spacious.
The hair dryer would not stay on. I reported this to the desk and was told they would make a note of it. No apology issued.

I would stay at this hotel again. Very friendly helpful staff overall. The food was good. The room was clean and spacious.

Beth from Francisco, IN
June 17, 2013
10.0
The room was big and we liked the desk for the laptop.
no

We liked the hotel and we will be back.

Family Traveling with Young Children
Julia from West Terre Haute, IN
September 7, 2012
Family Traveling with Young Children
9.0
The room and overall spaces were clean.
The pool was
cold and the bed was rather firm and uncomfortable.

For price purposes, I would stay again. It's conveniently located and cheaper than those of the same quality in Evansville.

Reviews of Holiday Inn Express Henderson
(1 - 4 of 4 reviews)
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