Holiday Inn Express Charleston Civic Center

Holiday Inn Express Charleston Civic Center

Holiday Inn Express Charleston Civic Center Image
2 and 1/2 Star
Hotel Guest Rating: 8.3/10
100 Civic Center Drive
Charleston, WV 25301

Hotel Guest Rating for Holiday Inn Express Charleston Civic Center in Charleston

# 13 of 26 hotels in Charleston
Based on 468 reviews from guests who stayed at the
Holiday Inn Express Charleston Civic Center
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Holiday Inn Express Charleston Civic Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Bloomington, MN
August 30, 2015
Business Traveler
9.0
Very helpful, friendly staff. Cheerful and personable. Accommodating shuttle driver.
The wifi signal didn't reach my room so I had to work on my phone in the lobby.
Solo Traveler
Verified Hotel Guest from Murrieta, CA
August 22, 2015
Solo Traveler
8.0
the hwy location and staff
Coffee pot was dirty
Family Traveling with Young Children
Verified Hotel Guest from Simpsonville, KY
August 10, 2015
Family Traveling with Young Children
10.0
Free breakfast, quick check in and courteous service
No

No additional comments

Verified Hotel Guest from Columbia, SC
August 3, 2015
Front desk staff at check in at 10:00 pm was great.
Solo Traveler
Verified Hotel Guest from Evansville, IN
July 31, 2015
Solo Traveler
6.0
The door to my room was found open upon my arrival.
Family Traveling with Teens
Verified Hotel Guest from Cincinnati, OH
July 25, 2015
Family Traveling with Teens
10.0
It was very clean. The location was very close to the University of Charleston which was our destination. Also the staff was very friendly and helpful.

The employee that checked us in, I believe hi, was amazing and super efficient and friendly. We were checked in quickly, he was able direct us to our destination, and he followed up with us to make sure everything in the room was alright and to see if we needed anything else.

Couple
Lucy from Pembroke, VA
July 24, 2015
Couple
9.0
The staff was warm and helpful.

The breakfast was great. There were cookies available as soon as we checked in. There were newspapers available. The staff was helpful and considerate.

Solo Traveler
Laurie from Chico, CA
July 17, 2015
Solo Traveler
9.0
The staff and access to the river
Solo Traveler
Laurie from Chico, CA
July 17, 2015
Solo Traveler
9.0
Very friendly staff. It was near the river and close to civic center. Easy access to downtown
Couple
Daniel from Toledo, OH
July 14, 2015
Couple
10.0
Everything was great
Nothing
Reviews of Holiday Inn Express Charleston Civic Center
(1 - 10 of 200 reviews)
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