Holiday Inn Express Charleston Civic Center

Holiday Inn Express Charleston Civic Center

Holiday Inn Express Charleston Civic Center Image
2 and 1/2 Star
Hotel Guest Rating: 8.3/10
100 Civic Center Drive
Charleston, WV 25301

Hotel Guest Rating for Holiday Inn Express Charleston Civic Center in Charleston

# 13 of 27 hotels in Charleston
Based on 532 reviews from guests who stayed at the
Holiday Inn Express Charleston Civic Center
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Holiday Inn Express Charleston Civic Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
David from Lake St Louis, MO
July 21, 2016
Couple
9.0
Nice convenient location
Family Traveling with Young Children
Tamia from Caledonia, MI
July 20, 2016
Family Traveling with Young Children
9.0
Good location, friendly staff and clean hotel in general. The fresh cookies out at night were an added bonus and nice touch.
Verified Hotel Guest from Daniels, WV
July 14, 2016
10.0
The breakfast! Excellent maintenance of breakfast bar. Always is. Really great.
Business Traveler
Verified Hotel Guest from Bridgeport, WV
July 13, 2016
Business Traveler
8.0
Friendly staff
Room smells musty. Maid service is a 5.
Couple
Verified Hotel Guest from Gloucester, VA
July 12, 2016
Couple
6.0
Pleasant staff, nice breakfast
Everything in the room felt damp. It was extremely hot when we got into the room. The key cards stopped working, and we had to get them reset multiple times. Ceilings were really low everywhere. I'm 5'6" and my hands hit the ceilings when lifted.
Family Traveling with Teens
Jeff from Hudsonville, MI
June 28, 2016
Family Traveling with Teens
8.0
Location and staff
Beds were too small and breakfast was limited
Family Traveling with Young Children
Verified Hotel Guest from Lynchburg, VA
June 27, 2016
Family Traveling with Young Children
8.0
Service: the staff was very courteous and professional. I called ahead to see if they had a crib available and they had it set up and waiting for us in the room when we got there. Breakfast was also pretty good for a hotel.
Layout: location of the elevators ensured you had a pretty decent walk to your room
Couple
Verified Hotel Guest from Marion, IN
June 23, 2016
Couple
9.0
King sized bed. Spacious bathroom.
None observed.
Couple
Kathleen from Grand, MI
June 22, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Abby from Fort Wayne, IN
June 21, 2016
Family Traveling with Young Children
9.0
Great breakfast and friendly staff
The queen bed was very small, more like a double.
Reviews of Holiday Inn Express Charleston Civic Center
(1 - 10 of 163 reviews)
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