Holiday Inn Express Bastrop

Holiday Inn Express Bastrop in Bastrop

Holiday Inn Express Bastrop

Holiday Inn Express Bastrop Image
2 and 1/2 Star
Hotel Guest Rating: 8.4/10
491 Agnes Street
Bastrop, TX 78602
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Hotel Guest Rating for Holiday Inn Express Bastrop in Bastrop

# 2 of 10 hotels in Bastrop
Based on 30 reviews from guests who stayed at the
Holiday Inn Express Bastrop
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Holiday Inn Express Bastrop

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Katy, TX
October 14, 2014
Couple
4.0
The close proximity to decent restaurants, drug store, and wal-mart.
Mediocre for the price, and the room was not ready even after 6pm! This is unacceptable when the check-in is 3pm. The front desk was not very sympathetic to this or asked how my stay was the next morning at check out.

Called for an early check-in and we were told the room wouldn't be ready until "closer to 3pm". We arrived at 6:30pm, and the room was *NOT* ready. How does this happen? The front desk went to check on the room & said it was ready, but maid was still there when we got to the room. Supposedly a non-smoking room, but it smelled of smoke. There is a cluster of hotels right in this same area, so there are other options. I have stayed at the Hampton Inn near this hotel, and would recommend that hotel 10x over this Holiday Inn Express. I did forget an item in the room, and they were able to retrieve and have it ready at the front desk for me a few hours after checking out. I still wouldn't really recommend the hotel unless it was your only option for the night. ...read more

Larry from Austin, TX
September 4, 2014
9.0
staff very friendly, room was excellent
although the room was very great I would have not wanted a ADA compliant room next time

great emenities, nice pool

Couple
Peggy from Pasadena, TX
September 2, 2014
Couple
9.0
the service was great. the room was very clean . We didn't get in until late and the hotel was sold out we had no problem checking in.
We were given the handicap room which we didn't need.
Couple
Michael from Alvin, TX
June 30, 2014
Couple
8.0
Good breakfast. Clean room. Wi-fi. Polite staff. I have no complaints.
No. It was good.
Couple
Aaron from Killeen, TX
March 6, 2014
Couple
9.0
Convent location
Manager --- was a rude mean person. I will never use priceline or holiday Inn again
Couple
Augustine from Houston, TX
January 20, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Business Traveler
Nancy from Florence, OR
December 22, 2013
Business Traveler
10.0
Comfortable beds and linen. Great complimentary breakfast. Excellent location. Business center always available. Desk managers always smiling and cheerful. Maids were quiet and respected the privacy sign. Flat screen with full line-up. Sweet shop!
NO

First stay and would not hesitate to stay here again. Better than some of the 4 stars we've stayed at. By the way-no connection to hotel or employees. In from Oregon for a week.

Family Traveling with Young Children
Jennifer from Durango, CO
December 22, 2013
Family Traveling with Young Children
4.0
Location was good.
The breakfast. At 8:30 everything was gone and empty. The lady did not seem to care that was tending to breakfast. 30 minutes later after waiting we left to eat elsewhere. The next day was about the same.

The towels were scratchy but the beds were descent.

Solo Traveler
Verified Hotel Guest from Smithville, TX
November 21, 2013
Solo Traveler
10.0
Spotless & beautiful

Excellent experience. Beautiful accommodations. Spotless. Lovely experience.

Verified Hotel Guest from Menard, TX
October 9, 2013
9.0
Friendly staff
A little off of the main highway

This is a clean, well maintained new property with friendly staff.

Reviews of Holiday Inn Express Bastrop
(1 - 10 of 13 reviews)
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