Holiday Inn Cleveland West

Holiday Inn Cleveland West in Westlake

Holiday Inn Cleveland West

Holiday Inn Cleveland West Image
3 Star
Hotel Guest Rating: 7.3/10
1100 Crocker Road
Westlake, OH 44145

Hotel Guest Rating for Holiday Inn Cleveland West in Westlake

# 5 of 8 hotels in Westlake
Based on 300 reviews from guests who stayed at the
Holiday Inn Cleveland West
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 6.4.0
6.4
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Hotel Guest Reviews of the Holiday Inn Cleveland West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Valparaiso, IN
July 11, 2014
Couple
3.0
Location
Check-in, rooms were not ready. Had to wait more than a hour

Nothing good to say about this hotel

Family Traveling with Young Children
Verified Hotel Guest from Hilliard, OH
July 9, 2014
Family Traveling with Young Children
8.0
Location was very convenient and they allow pets.
The indoor pool is not heated, nor is there enough sun exposure through the windows or skylights to heat it that way. Also, the bath tub drained so slowly as to end up with 2-3" of standing water by the end of a shower.
Family Traveling with Young Children
Benjamin from Oxford, MI
July 8, 2014
Family Traveling with Young Children
1.0
Interior of hotel lobby was beautiful. Good design.
Our room was musty and damp. There were several bugs and signs of water damage. They had no other rooms available.
Gerald from Toledo, OH
July 8, 2014
7.0
This hotel is definitly family-oriented. Lots for the kids to do within the hotel!! And great shopping is just a 2 minute drive away...plus the hotel sits fight off of the freeway!
This hotel is definitely showing its age unfortunately. And if your looking for a romanic stay for two...keep looking...as I stated before...this is kid-filled hotel!
Family Traveling with Teens
Wendy from Windsor, Canada
July 1, 2014
Family Traveling with Teens
9.0
Location was excellent, room was nice and comfortable.

Breakfast buffet was excellent and very reasonably priced at $9.99. Would definitely return to this hotel and recommend it to friends.

Family Traveling with Teens
Karen from Amherst, NY
June 28, 2014
Family Traveling with Teens
8.0
the staff was efficient, friendly, accomadating, and helpful.
wish they were a bit closer to the city, but we enjoyed the close crocker plaza. wish they had a comp breakfast.

it was fine.

Couple
Verified Hotel Guest from Canfield, OH
June 24, 2014
Couple
8.0
The location was ideal for what we needed. Room was your average hotel room, nothing special. Room was clean and comfortable. Staff pleasant.
no average hotel nothing special, Breakfast coupons would have been really nice but just not an option.

Currently remodeling, will be much nicer when completed.

Family Traveling with Young Children
Verified Hotel Guest from Washington, DC
June 24, 2014
Family Traveling with Young Children
8.0
The pool was a nice treat
It can be noisy because of the pool in the hotel atrium.
Family Traveling with Young Children
Verified Hotel Guest from Geneva, IL
June 20, 2014
Family Traveling with Young Children
9.0
Proximity to interstate, accommodated request for fridge in room, clean pool area
Public areas smell like chlorine because of pool; no good views from rooms. Fairly long distances to walk within the hotel to get to elevator, and then to room
Solo Traveler
Verified Hotel Guest from Colorado Springs, CO
June 14, 2014
Solo Traveler
6.0

This guest did not leave comments about this hotel.

Reviews of Holiday Inn Cleveland West
(1 - 10 of 130 reviews)
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