Doubletree By Hilton Hotel Cleveland - Westlake

Doubletree By Hilton Hotel Cleveland - Westlake

Doubletree By Hilton Hotel Cleveland - Westlake Image
2 and 1/2 Star
Hotel Guest Rating: 7.1/10
1100 Crocker Road
Westlake, OH 44145

Hotel Guest Rating for Doubletree By Hilton Hotel Cleveland - Westlake in Westlake

# 5 of 8 hotels in Westlake
Based on 339 reviews from guests who stayed at the
Doubletree By Hilton Hotel Cleveland - Westlake
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 6.4.0
6.4
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Hotel Guest Reviews of the Doubletree By Hilton Hotel Cleveland - Westlake

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Millersburg, OH
July 28, 2015
Wonderful breakfast...
Senior Travelers
Joanne from Fort Wayne, IN
June 30, 2015
Senior Travelers
5.0
Location
Could not get the room to cool down. No telephone service- phone connected, but not functioning. Bathroom sink very slow to drain. Called on my cell to front desk. Said they would send maintenance. Waited one hour, then gave up. very disappointing.
Solo Traveler
Verified Hotel Guest from Pasadena, CA
June 27, 2015
Solo Traveler
3.0
Deeply in renovation mode. Should be closed with all the work that is happening
Everything
Couple
Verified Hotel Guest from Cedar Falls, IA
June 9, 2015
Couple
6.0
Undergoing massive remodeling project
Family Traveling with Young Children
Jennifer from Grove City, OH
May 26, 2015
Family Traveling with Young Children
8.0
The staff was courteous and helpful. The hotel is still under renovation at this time.
Solo Traveler
Greg from Glade Spring, VA
May 13, 2015
Solo Traveler
7.0
Location
Under renovation
Business Traveler
Juliet from Kailua, HI
May 9, 2015
Business Traveler
3.0
The room was clean
The entire hotel was under construction. ..elevator not usable ...
Arnold from Elkhart, IN
May 9, 2015
7.0
very clean; room including the beds was very comfortable
NO SIGNS!! HAD TO DRIVE AROUND TO FIND IT. We understand you are in the midst of renovations. But, very difficult to find the motel!!
Business Traveler
Verified Hotel Guest from Dublin, OH
May 4, 2015
Business Traveler
1.0
everything - it was under construction and should not have been open

Room was unsafe as the frame around the deadbolt had a huge gap in it. They didn't have shampoo or an iron in the room. Only had 1 staff member on site.

Business Traveler
Roger from Tallahassee, FL
April 26, 2015
Business Traveler
10.0
the employees were polite, the room was spotless, the location is top notch.
lot of noise and construction going on during the day, but I wasn't around that much. The Continental Breakfast does not have a lot of choices. Such a nice hotel should have a much better breakfast for its guests.
Reviews of Doubletree By Hilton Hotel Cleveland - Westlake
(1 - 10 of 108 reviews)
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