Hilton Westchester

Hilton Westchester in Port Chester

Hilton Westchester

Hilton Westchester Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
699 Westchester Avenue
Rye Brook, NY 10573
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Hotel Guest Rating for Hilton Westchester in Port Chester

# 2 of 2 hotels in Port Chester
Based on 279 reviews from guests who stayed at the
Hilton Westchester
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Hilton Westchester

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Woodbridge, VA
December 18, 2014
Family Traveling with Young Children
8.0
Nice size room ewe
Elevators didn't work out last day!! Other than that good hotel
Couple
Usman from Stockbridge, GA
December 15, 2014
Couple
10.0
Very clean room and friendly staff.I was amazed at location and the price was right.I will surely recommend this hotel to my friends and family.
Couple
Verified Hotel Guest from Mt. Vernon, NY
December 8, 2014
Couple
5.0
The staff member, Jean was GREAT! Hotel is big and beautiful. Rooms were big withrefrigerator, nice views. QUIET!!! RIGHT OFF HWY-287
FIRST ROOM HAD NO HEAT, THEY TRIED TO FIX IT BUT COULDN'T. SWITCHED TOANOTHER ROOM .TOOK AWHILE FOR THE HEAT TO COME UP, ALL WHICH WAS EXHAUSTING.HOTEL SO BIG, FRONT DESK IN FRONT OF BUILDING, ROOMS OVER IN ANOTHERBUILDING. HAD TO TAKE 2 ELEVATORS
Business Traveler
Lori from Marietta, GA
December 8, 2014
Business Traveler
7.0
Very friendly customer service.
The property was too big and a little ragged
Solo Traveler
Charles from Arlington, VA
December 1, 2014
Solo Traveler
10.0
Very pleasant decor in lobby and room.
Parking was not close to room.

Great public areas in Lobby.

John from Avon, CO
November 22, 2014
10.0
Very professional and cordial staff. Their greetings and suggestions were sincere
Group Traveler
James from Glenview, IL
November 20, 2014
Group Traveler
7.0
Great location to downtown port chester &capital theatre.
Some wear n tear to the rooms( ie old doors marked furniture).on a positive note, the Hilton was redoing certain areas.
Business Traveler
Verified Hotel Guest from Purchase, NY
November 17, 2014
Business Traveler
7.0

This guest did not leave comments about this hotel.

Cecilia from White Plains, NY
November 6, 2014
8.0
Nicely decorated.
There were no lights in the parking area- very dark. My bath tub was dirty. There was dim lighting in the bathroom.
Business Traveler
Verified Hotel Guest from White Plains, NY
October 21, 2014
Business Traveler
7.0
Hotel staff is very accommodating. Provided WIFI access code for no charge upon asking. Don't know why the hotel can't just make it part of the amenities.
While the hotel is managing it well, the ongoing renovations are visible and evident. The hot water in the room would fluctuate from hot to cold and back on its own.

Layout of property can require you to park a vehicle a lengthy walk from the entrance unless you want to spring for the valet parking that is offered. I realize the hotel has to follow ADA regulations but will that many handicap guests show up at one time?

Reviews of Hilton Westchester
(1 - 10 of 76 reviews)
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