Hotels in Villahermosa

Hilton Villahermosa & Conference Center

Hilton Villahermosa & Conference Center

Hilton Villahermosa & Conference Center Image
3 and 1/2 Star
Hotel Guest Rating: 8.1/10
Adolfo Ruiz Cortines Ote Km 12.8
Villahermosa 86280
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Hotel Guest Rating for Hilton Villahermosa & Conference Center in Villahermosa

# 1 of 25 hotels in Villahermosa
Based on 9 reviews from guests who stayed at the
Hilton Villahermosa & Conference Center
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Hilton Villahermosa & Conference Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Robert from Cary, NC
March 11, 2014
Couple
2.0
While old and showing some signs of wear, the facilities like the pool and the gym were nice.
The mildewy smell in our wing of the hotel (which knocked down what I gave them under cleanliness - the room and hotel were clean, it just smelled mildewy.

Being a former Hilton employee, I am pretty loyal to the brand if I have a choice. After dealing with this Hilton, I will stay elsewhere next time. My first complaint is that our room and wing of the hotel had a mildew smell to it. My second complaint is that the employees are not empowered to help a customer resolve any issues (of which there were many). Every time the employee had to take it up with a manager (who didn't seem to mind making us wait). The internet was close to worthless in that it kept coming in and out and didn't cover the entire property. We purchased the "deal" that included the breakfast (which due to the lack of other dining options in the area, is a good thing to do) and they gave us some red vouchers that turned out to be dated for each specific date of our stay. I didn't notice this and accidentally gave them a voucher with the wrong date on it the very first day of our stay. So, when that date came up, I was a voucher short. That took us almost an hour to get the front desk to fix. Which caused us to not get everything that we wanted to do that day done. I realize that they were doing it so that they could save a couple of bucks on unused vouchers, but really??? I paid for those meals and should have been able to utilize them like I wanted to. ...read more

Solo Traveler
Roberta from Palmer Lake, CO
February 10, 2014
Solo Traveler
10.0

It was the most beautiful hotel! My experience was great. I will definitely return.

Couple
Luis from Tijuana, Mexico
June 23, 2013
Couple
10.0
Online price was not respected. For a classy hotel, at least include free wifi.
Family Traveling with Young Children
Rj from Portland, OR
November 25, 2012
Family Traveling with Young Children
10.0
The free shuttle into town was very helpful.
They should be able to provide free coffee in the lobby for early travelers.
Business Traveler
Carlos from Coral Gables, FL
August 16, 2012
Business Traveler
9.0
Excellent staff. Very friendly people. Room was clean and nice. Good gym, excellent sauna/steam.
The food at the restaurant could have been better.

I am very pleased with the hotel. The service was great. The rooms were spacious and clean. The view of the country side from the pool is beautiful. The food at the restaurant was not great, but it wasn't that bad either. Breakfast was good though.

Couple
Scott from San Francisco,CA
June 1, 2009
Couple
8.0
The safe did not work.

The hotel was modern and comfortable. It was very convenient to the airport, not convenient to Villahermosa. They were clearly a bit more oriented to the business traveler, but nevertheless met our leisure travel needs efficiently. Staff was extremely gracious and helpful - truly very service oriented.

Reviews of Hilton Villahermosa & Conference Center
(1 - 6 of 6 reviews)
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