Hotels in New York City

Hilton Times Square

Hilton Times Square

Hilton Times Square Image
4 Star
Hotel Guest Rating: 8.8/10
234 West 42Nd Street
New York, NY 10036

Hotel Guest Rating for Hilton Times Square in New York City

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Based on 336 reviews from guests who stayed at the
Hilton Times Square
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Hilton Times Square

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Philip from Shakopee, MN
April 9, 2014
Family Traveling with Young Children
10.0
The location of this hotel is great. The access to Times Square is excellent.
No free internet unless you are a Platinum or Premier Hilton Rewards member

Lobby is located on the 15th floor. A separate elevator takes you to the floor of your room. The room is very spacious and modern. Very nice large screen lcd TV's with great channel selection. I could see the Empire State Building, Freedom Tower and the NYE ball in Times Square from my floor (36th floor)

Family Traveling with Teens
Verified Hotel Guest from Berkley, MI
March 27, 2014
Family Traveling with Teens
10.0
Staff extremely courteous and helpful. Nice smell to the hotel lobby, calming and inviting.
Everything was good. A pool might have been nice.
Couple
Patricia from Brentwood, NY
March 25, 2014
Couple
8.0
It's location is perfect for a Times Square, Big Apple visit!
No problems that I can see.

Comfy king sized bed, great shower pressure, a hair-dryer that works and works well, your own coffee machine and/or fresh coffee downstairs, next door, or very nearby. What's not to like?

Group Traveler
Patty from Magnolia, OH
March 12, 2014
Group Traveler
10.0
Everything.
nope

Great location. Great rooms, great service , great bedding, great hair care products

Group Traveler
Princess from Uniondale, NY
March 11, 2014
Group Traveler
9.0
location ,cleanliness professional and helpful staff.

This hotel is close to everything you want to close to. museums, Broadway shows, Restaurants, in the middle of Time Square. The excitement and energy is on the streets. but you leave it all behind when you enter the lobby, and go to your room for a restful night of sleep.

Solo Traveler
Verified Hotel Guest from Westchester, IL
March 11, 2014
Solo Traveler
9.0
Location to theatre district
The wait staff in the dining room was not as good as I expected for the quality of the hotel. Not attentive and too few for the people being served.

Loved layout - way above street level - great for getting away from the crowds. Room extremely comfortable. Good bar area.

Family Traveling with Teens
Yang from Surrey, Canada
February 26, 2014
Family Traveling with Teens
7.0
great location, easy to anywhere
towels look so dirty and poor, needs new clean ones
Couple
Verified Hotel Guest from San Diego, CA
February 15, 2014
Couple
8.0
Views from the room, closeness to the subway, friendly cleaning crew who were very accommodating, door staff who were always welcoming,
Front dear customer service agent were not always so helpful with directions when asked they were very vague at times. Side entrance on 42nd street is a bit small and hidden. Small gift shop with scarce items, needed to be re stocked.

Overall great experience! Just minor details like hotel staff

Couple
Verified Hotel Guest from Toronto, Canada
February 4, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Anita from Roxbury, MA
January 21, 2014
Solo Traveler
10.0
This is probably my favorite hotel in New York City. The staff (with no problem) allowed me to check in early. They were very personable. I love the location of this hotel and it is so clean!
My view wasn't the best but that's a small price to pay.
Reviews of Hilton Times Square
(1 - 10 of 105 reviews)
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