Hilton Shanghai

Hilton Shanghai in Shanghai

Hilton Shanghai

Hilton Shanghai Image
5 Star
Hotel Guest Rating: 8.1/10
250 Hua Shan Road
Shanghai 200040
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Hotel Guest Rating for Hilton Shanghai in Shanghai

# 3 of 1078 hotels in Shanghai
Based on 44 reviews from guests who stayed at the
Hilton Shanghai
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Hilton Shanghai

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Casey from Kent, WA
September 25, 2014
Couple
9.0
The location is excellent. I could walk to shopping centers and subway station in 5 minutes. The staff is well trained and speak good English. The room is well equipped and the spa and swimming pool are exceptional.
The Café for breakfast is a little too expensive. It costs $40 per breakfast. There are numerous less expensive breakfast place around (e.g., the next door Equatorial only charge $25) but you have to know where to look for it.

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Group Traveler
Verified Hotel Guest from Coquitlam, Canada
September 9, 2014
Group Traveler
6.0

This guest did not leave comments about this hotel.

Michael from Burlington, NC
September 7, 2014
10.0
Staff was great, overall excellent service. Food ok
Internet was VERY expensive. Also buffet was good, but pricey. Internet was by Ethernet cable, not Wifi.
Business Traveler
Michael from Burlington, NC
September 4, 2014
Business Traveler
9.0
Very clean and staff are most helpful, all front desk folks speak excellent English.
Negatives: expensive internet connection per day. Like $35. Outrageous. A service charge of 15% on anything and everything at rest. and bar. Waiters get ZERO of this. Breakfast/dinner buffets..good selection, but as we say "it ain't cheap"
Business Traveler
Verified Hotel Guest from Los Angeles, CA
July 3, 2014
Business Traveler
8.0
Lobby and public spaces are quite impressive.
Carpet was stained (dirty?) and furniture looked weathered in my room.

Wasn't crazy about the room but the beds were extremely comfortable. View from higher floors is amazing. Customer Service is top-notch. Train station isn't the closest - a few blocks away. But Julu Rd is one block away which has lots of boutique shops and Japanese and Chinese higher end restaurants.

Solo Traveler
Jay from Omaha, NE
April 2, 2014
Solo Traveler
10.0
Good breakfast, pleasant view from the room, terrific executive lounge with extraordinary views. Front desk was very helpful.
Senior Travelers
Thomas from Berkeley, CA
April 2, 2014
Senior Travelers
10.0
Very well run hotel. Excellent service
Location is a little far from Bund etc. but close to subway.

This hotel really goes for personal service.

Couple
Norma from Naucalpan, Mexico
April 1, 2014
Couple
4.0
The concierges. Good English. Very corteous and helpful
They charge for wifi and a lot Abusive expensive breakfast and not so good Small Room Far from subway The female clerk at "guest relations" very rude!
L from New Albany, OH
March 16, 2014
4.0
Location
Not five star, dated!

One of the old hotel in Shanghai.

Jeff from New York, NY
February 27, 2014
10.0

This guest did not leave comments about this hotel.

Reviews of Hilton Shanghai
(1 - 10 of 14 reviews)
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