Hilton San Francisco

Hilton San Francisco in San Francisco

Hilton San Francisco

Hilton San Francisco Image
4 Star
Hotel Guest Rating: 7.6/10
333 Ofarrell Street
San Francisco, CA 94102

Hotel Guest Rating for Hilton San Francisco in San Francisco

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Based on 512 reviews from guests who stayed at the
Hilton San Francisco
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Hilton San Francisco

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Springdale, MD
July 28, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Natasha from Suwanee, GA
July 25, 2014
Group Traveler
6.0
Location was perfect. Great views of the city.
The bathtub had lots of mildew.

Very crowded hotel.

Couple
Terri from Morgan Hill, CA
July 16, 2014
Couple
7.0
Good location.
Hotel was too big. Had long lines in the lobby for check-in and restaurants.
Solo Traveler
Andrey from Dekalb, IL
July 15, 2014
Solo Traveler
1.0
Location
Staff is absolutely incompetent. Her name was Jaliette. She was talking to me and then started helping another customer not even finishing with me. Very unprofessional. I have stayed at Hiltons all over the U.S. and has never experienced this.

I am not going to stay at this hotel again and this experience tarnished my whole image of Hilton.

Couple
Verified Hotel Guest from Edmonton, Canada
July 10, 2014
Couple
7.0
The room was very well maintained. Four star quality for sure. Bed was comfortable, carpet was clean and soft, bathroom large enough.
Because their is no free wifi in the room, but free wifi in the lobby, the lobby was always very crowded and noisy as everyone tried to avoid the slightly insane $17 a day fee. There wasn't really a peaceful place in the hotel beyond the room.

The room is certainly great and of high quality, but the remainder of the hotel leaves a lot to be desired. Location is great, just don't walk the wrong way into the Tenderloin district on accident (which is real close). Parking is expensive, but not unlike everywhere else in San Francisco.

Couple
Verified Hotel Guest from Terrell, TX
July 9, 2014
Couple
7.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Tempe, AZ
July 9, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Katy, TX
July 8, 2014
Group Traveler
10.0
Cleanliness and service was great. Staff was really helpful. I was able to check in 3 hours early without any hold-up. There is a Starbucks in the lobby and plenty of space to sit around downstairs.
No.

The best part about this hotel was how accommodating the staff was. They will hold your luggage before and after your stay as long as you need them to. The hotel is located in a great location; close to everything - market street shopping, union square, and Chinatown. The BART station is really close as well!

Group Traveler
Verified Hotel Guest from Chishan, Taiwan
July 2, 2014
Group Traveler
4.0
Location.
Most of services (like wifi or fridge) in this hotel need extra fees.

I won't choose this hotel again.

Couple
Verified Hotel Guest from Chico, CA
July 1, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Hilton San Francisco
(1 - 10 of 200 reviews)
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