Hilton San Antonio Airport

Hilton San Antonio Airport in San Antonio

Hilton San Antonio Airport

Hilton San Antonio Airport Image
3 and 1/2 Star
Hotel Guest Rating: 6.9/10
611 Northwest Loop 410
San Antonio, TX 78216

Hotel Guest Rating for Hilton San Antonio Airport in San Antonio

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Based on 389 reviews from guests who stayed at the
Hilton San Antonio Airport
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Hilton San Antonio Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Austin, TX
October 14, 2014
Solo Traveler
1.0
Staff seems nice
The rooms were not cleaned well or at all really. They only made beds and gave new towels. Hair was still on floor. Ironing board still out. Expected more from a Hilton. Complained about a constant noise in room.

Only after 2nd complaint was given offer to move.construction was going on. Not clear if I was in pre demo room or improved room. I would not return.

Couple
Kerri from Hobson, TX
October 14, 2014
Couple
5.0
Location
Once again - this happens often. They are under construction. It would be nice to know that BEFORE you get there. No parking for construction areas. They need to let y'all know they are under construction. This is my fourth one like this.
Couple
Susan from Pflugerville, TX
October 14, 2014
Couple
7.0
Right now it is under construction, and pretty much a mess.Most all amenities were unavailable during the renovation.So if you just want a comfy place to crash for the night, bed are wonderful.
Couple
Kathryn from Uvalde, TX
September 23, 2014
Couple
4.0
Friendly Staff when checked in
Parking Garage not connected to the Hotel

Under construction, over priced, noisy, parking not connected to the hotel

Solo Traveler
John from Gonzales, TX
September 8, 2014
Solo Traveler
1.0
Nothing.
Remodeling... Could not sleep in due to noise.

Not a good place to stay until the remodel is over...

Couple
Verified Hotel Guest from San Antonio, TX
September 7, 2014
Couple
7.0
The room renovation was nice
It is undergoing remodeling, so it was a bit inconvenient to drive around the construction. Despite that, the staff was very friendly.
Martha from Houston, TX
September 4, 2014
5.0
Just that is under construction and noisy and house keeping just open the door very :-(
Verified Hotel Guest from Farmers Branch, TX
September 4, 2014
5.0
Nothing
Hotel is under renovation. Sound, smell in the hallway. Towels were not very clean. Didn't meet my expectations.
Couple
Verified Hotel Guest from Wichita, KS
September 3, 2014
Couple
1.0
The hotel is under construction. Computers were down, room keys did not work. Carpet was stained and gross/dirty looking. The were using loud mechanical tools in the room right above us at 7:30 am and we were trying to sleep in since we were on vacation.

Don't stay here until remodel is completed

Couple
Verified Hotel Guest from Corpus Christi, TX
September 1, 2014
Couple
7.0
Bed and pillows were very comfortable. View from the 14th floor was awesome. Room temperature was very comfortable.
Room had not been renovated yet.

Was expecting the 11 million dollar renovation to be at the end. Still need A LOT to go.

Reviews of Hilton San Antonio Airport
(1 - 10 of 158 reviews)
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