Hilton New Orleans/St. Charles Ave. French Quarter Area

Hilton New Orleans/St. Charles Ave. French Quarter Area

Hilton New Orleans/St. Charles Ave. French Quarter Area Image
4 Star
Hotel Guest Rating: 8.4/10
333 St. Charles Avenue
New Orleans, LA 70130

Hotel Guest Rating for Hilton New Orleans/St. Charles Ave. French Quarter Area in New Orleans

# 24 of 169 hotels in New Orleans
Based on 208 reviews from guests who stayed at the
Hilton New Orleans/St. Charles Ave. French Quarter Area
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hilton New Orleans/St. Charles Ave. French Quarter Area

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Atlanta, GA
February 12, 2015
Family Traveling with Young Children
6.0
Location
Specific room I booked and paid for in advance (corner room with 2 double beds) was not available on my 1st of 3 nights. So I had to stay in a lesser room my first night, then I had to change rooms on my 2nd day to the booked room.

This was a pretty big inconvenience and I was not made whole for the 1st night...

Family Traveling with Young Children
Verified Hotel Guest from Plaquemine, LA
December 5, 2014
Family Traveling with Young Children
10.0
It was in close proximity to all my events.
No free wifi
Family Traveling with Young Children
Javier from San Antonio, TX
July 26, 2014
Family Traveling with Young Children
7.0
Hotel Restaurant.
Valet parking - very poor customer service skills and expensive-$43.00/night. Hotel has no parking area.

Excellent location if you are planning to be most of the time in the downtown area.

Family Traveling with Young Children
Verified Hotel Guest from Mobile, AL
April 8, 2013
Family Traveling with Young Children
9.0
The location was great. The staff was very helpful and curtious.
I could hear the TV next door more than the average hotel. I am not sure if they had the volume up louder then normal. I did see more older folks.
Family Traveling with Young Children
Kristin from Hernando, MS
April 8, 2013
Family Traveling with Young Children
8.0
The location was great - walking distance to everything! The staff was amazingly friendly and helpful!
Strong smell of fish in the foyer by elevators on ground floor. I think the smell was from the restaurant next door, but it made me feel like I was in a seafood market.

Unlike every other hotel I have booked through Priceline, this hotel did not charge me for the room at the time of ordering. They had preauthorized the amount, but the final charge didn't go through. Therefore, I wasn't expecting to have to pay upon arrival. The rooms aren't big, though they are typical Downtown New Orleans size rooms. Bed was incredibly comfortable, and room was very clean. Shower was FABULOUS! We had a beautiful view of the Mississippi River from our room as well. The staff is the friendliest of any hotel I have ever been to. ...read more

Family Traveling with Young Children
David from Huntsville, AL
March 31, 2013
Family Traveling with Young Children
10.0
Traveling with 4 grandchildren we enjoyed the indoor pool and hot tub,
When making the reservation we asked for 2 adjoining rooms with an access door between the two rooms. The request was made again eight hours before arrival. We did not get our request.
Reviews of Hilton New Orleans/St. Charles Ave. French Quarter Area
(1 - 6 of 6 family with young children reviews)
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