Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
555 Universal Terrace Parkway
Universal City, CA 91608

Hotel Guest Rating for Hilton Los Angeles/Universal City in Universal City

# 1 of 4 hotels in Universal City
Based on 219 reviews from guests who stayed at the
Hilton Los Angeles/Universal City
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hilton Los Angeles/Universal City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Oakley, CA
December 30, 2015
Family Traveling with Young Children
6.0
Lobby was clean, close to Universal Studios
could hear any water running in surrounding rooms, pipes made loud rattling noises, especially while taking shower. Baseboards were scuffed and dirty. Requested adjoining rooms (traveling with children), but got rooms next to each other, not connected
Family Traveling with Young Children
Kyrene from Tempe, AZ
December 5, 2015
Family Traveling with Young Children
6.0
The staff was very nice and the shuttle was free to Universal studios.
Meals were over priced.
Couple
Eileen from San Jose, CA
October 18, 2015
Couple
3.0
The rooms were not what I expected from the Hilton. The elevators were not working due to renovations and I was generally expecting a little more from the Hilton, The TV we did not think was up to Hilton quality.
Family Traveling with Teens
Verified Hotel Guest from Milpitas, CA
October 5, 2015
Family Traveling with Teens
7.0
Closeness to the Universal theme Park
Too much noise around our room and Doors being opened and closed by Hotel staff

Nothing more

Couple
Andrew from Washington, United Kingdom
September 22, 2015
Couple
3.0
Close to Universal Studios
Hotel is dated, also had an issue with the '24/7' car service, which was unavailable
Family Traveling with Young Children
Brian from Yuma, AZ
September 9, 2015
Family Traveling with Young Children
10.0
Everyone was nice. I mean everyone. Great customer service
The buffet was to much
Family Traveling with Young Children
Rebecca from Las Vegas, NV
September 7, 2015
Family Traveling with Young Children
8.0
Very nice hotel! You can walk straight over to universal studios.
Outrageously expensive brunch and super loud toilet in the room.
Family Traveling with Young Children
Herminia from San Francisco, CA
September 6, 2015
Family Traveling with Young Children
10.0
The location it's so convenient
Family Traveling with Teens
Christine from Mount Laurel, NJ
August 31, 2015
Family Traveling with Teens
9.0
hotel in midst of renovation and we were in a renovated roomproximity to universal studiosok to park in garage until 6 pm day of check out
Family Traveling with Teens
Verified Hotel Guest from Grand Ledge, MI
August 29, 2015
Family Traveling with Teens
6.0
staff very helpfull and frieny. Good location
No moderately priced restrauant. Stained and snagged carpet, bathtub needed refinishing
Reviews of Hilton Los Angeles/Universal City
(1 - 10 of 71 reviews)
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