Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City in Universal City

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
555 Universal Terrace Parkway
Universal City, CA 91608

Hotel Guest Rating for Hilton Los Angeles/Universal City in Universal City

# 1 of 3 hotels in Universal City
Based on 188 reviews from guests who stayed at the
Hilton Los Angeles/Universal City
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hilton Los Angeles/Universal City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Elida from Fresno, CA
January 28, 2015
Group Traveler
8.0
So close to Universal.
Not will to change booking for another day.

Nice hotel.

Couple
Verified Hotel Guest from Austin, TX
January 6, 2015
Couple
9.0
Location, phenomenal view from the room and staff were outstanding.
extremely dirty light fixtures in public areas and non-luxurious bathrooms.
Family Traveling with Young Children
Won Chan from Mill Valley, CA
January 4, 2015
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from White Salmon, WA
December 30, 2014
Family Traveling with Teens
8.0
Great friendly staff and Very informational. Pool and grounds were beautiful. Short walk to universal studios and they offered a complimentary shuttle as well.
The seafood buffet looked beautiful but I had a hard time spending the $50 plus dollars on the buffet for my teenage girls. Maybe next time we'll budget for it.
Couple
Bill from San Ramon, CA
December 18, 2014
Couple
8.0
The people next door came back at 1 in the morning and started to party. We let it go for 30 minutes but after that, we called the front desk. They sent security right up and squashed it. Not their fault about the party, but kudos to them for ending it
This hotel has a "buffet" every morning and evening. It must be good because a lot of people come for it. The problem? They set it up in the only walkway between the front doors and the elevator. It made for a very tight (and ackward) walk through.
Family Traveling with Young Children
Maria from Golt, CA
December 4, 2014
Family Traveling with Young Children
10.0
Customer service was awesome. Let us know when the first and last shuttle time was. Not one of the workers were rude. Samantha talked to us like she knew us, sweet girl always smiling.
Solo Traveler
Sascha from Rosenfeld, AL
November 11, 2014
Solo Traveler
6.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Henderson, NV
November 9, 2014
Business Traveler
10.0
Genuinely considerate & helpful staff. Restaurant seemed a bit expensive but the food lived up to the price, esp. where convenience is concerned. Free shuttle to Universal City/City Walk.
The elevators were under reconstruction & slowed us up a bit, esp. when we were checking out to head for the airport, but that situation is temporary & shouldn't affect many others.
Couple
Verified Hotel Guest from Santa Maria, CA
November 4, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Paso Robles, CA
October 25, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Hilton Los Angeles/Universal City
(1 - 10 of 86 reviews)
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