Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City in Universal City

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
555 Universal Terrace Parkway
Universal City, CA 91608

Hotel Guest Rating for Hilton Los Angeles/Universal City in Universal City

# 1 of 3 hotels in Universal City
Based on 164 reviews from guests who stayed at the
Hilton Los Angeles/Universal City
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hilton Los Angeles/Universal City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Karl from Murrieta, CA
July 28, 2014
Family Traveling with Young Children
10.0
The cleanliness of the hotel and the staff was very helpful. Felt like a king staying there.
None

It was a great experience for my whole family! I would highly recommend it to other people. And definitely would come back.I also loved the shuttle bus service. It was a convenience.

Family Traveling with Young Children
Allison from Clovis, CA
July 26, 2014
Family Traveling with Young Children
10.0
Close proximity to the park. Excellent service and clean rooms.
Family Traveling with Teens
Peter from San Bruno, CA
July 17, 2014
Family Traveling with Teens
10.0
Staff very attentive
There is construction going especially with elevators but the staff handled this well
Family Traveling with Young Children
Vikram from Santa Clara, CA
July 9, 2014
Family Traveling with Young Children
2.0
Nothing
Rooms were completely Junk.

There is nothing special in that hotel as per the Hotel Name and Brand.

Family Traveling with Teens
Verified Hotel Guest from San Diego, CA
June 17, 2014
Family Traveling with Teens
10.0
Everything and convience
The jaccuzzi young kids screaming at ten o'clock at night
Couple
Julie from Mariposa, CA
June 17, 2014
Couple
10.0
Hilton Honors Clerk Stewart welcomed us and allowed us to check in early after a six hour drive. We were given a room upgrade and had an amazing view of Universal Studios! After a long day at the park we were great with cold bottled water! Amazing staff!
Everything was perfect!

Stunning decor! Very clean! ALL staff from Valet, Clerk, Bellboy and everyone we came in contact with was just amazing and super helpful!

Family Traveling with Young Children
Verified Hotel Guest from Fresno, CA
June 3, 2014
Family Traveling with Young Children
9.0
The wait for the elevators in the morning was very frustrating.
Family Traveling with Teens
Verified Hotel Guest from Northglenn, CO
May 28, 2014
Family Traveling with Teens
10.0
How nice it was .
Couldn't control the air conditioning

Nice pool, hot tub and lounge

Group Traveler
Gary from North Las Vegas, NV
May 26, 2014
Group Traveler
6.0
location within walking distance of Universal Studios
Room was not very clean, carpet had seen better days. Surprised with the Hilton name attached. Was not prepared to pay $24 for parking.
Couple
Jaclyn from Brawley, CA
May 13, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Hilton Los Angeles/Universal City
(1 - 10 of 81 reviews)
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