Hilton Garden Inn Venice Mestre

Hilton Garden Inn Venice Mestre in Venice

Hilton Garden Inn Venice Mestre

Hilton Garden Inn Venice Mestre Image
3 Star
Hotel Guest Rating: 7.6/10
Via Orlanda 1
Venezia 30173

Hotel Guest Rating for Hilton Garden Inn Venice Mestre in Venice

# 13 of 786 hotels in Venice
Based on 17 reviews from guests who stayed at the
Hilton Garden Inn Venice Mestre
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 7.4.0
7.4
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Hilton Garden Inn Venice Mestre

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Victor from Milton, Canada
June 4, 2014
Couple
9.0
Easy to get to Venice. One bus with a 15 minute ride into Venice. Friendly and helpful staff. Breakfast was great.
Family Traveling with Young Children
Keith from Lincoln, NE
May 21, 2014
Family Traveling with Young Children
1.0

This guest did not leave comments about this hotel.

Group Traveler
Jason from Bozeman, MT
July 22, 2013
Group Traveler
1.0
The hotel itself was clean. The pool and bar area was very relaxing.
The staff was terrible. I have never stayed at a Hilton property where I have been treated so poorly. The front desk was incredibly rude. We also had room service sent to our rooms and when the food was delivered it was not covered and we found bugs :(

I would never stay at this hotel again. From the get go there was terrible service. Our rooms were changed to something different than we reserved. We showed our confirmation and the front desk staff then wanted to charge us more money for the room type we had reserved originally. Rip off. Room service served uncovered good in which we found bugs. We returned the food and refused to have anything else brought to us as we had lost our appetite. We were informed that we would not be charged. When checking out the food was still on the bill and I had a hard time getting them to remove the item from the bill. Of all the Hilton properties that I have stayed at this is by far the worst for service and I would never stay here again. I plan on writing letter to corporate. ...read more

Family Traveling with Young Children
Christopher from Fairfax, VA
June 30, 2013
Family Traveling with Young Children
1.0
Easy commute to Venice via bus.
This Hilton lied about having queen size beds. They are full size! Played extremely loud music at bar in front of pool until 11 pm. Ac never worked properly and complained 2 times. Never resolved.

I would not recommend this hotel to a family. Only couples who don't mind loud late night music. The staff invited couples to Thr night party at the pool but didn't bother to invite guests with children. The only reason we booked this hotel was for the two queen size beds which they lied about. They only have full size and call them queen. Maid put lid covers back on dirty glasses. Floors are bamboo but never swept. Dusty. Seal on shower glass broken so water went all over the floor w/ every shower. AC never worked and 2 complaints and no repair. I will never trust this brand again. ...read more

Family Traveling with Teens
Bonnie from Schaumburg, IL
August 3, 2012
Family Traveling with Teens
9.0
Convenient location.
No free shuttle from the airport.

The hotel was fine.

Couple
Fereydoun from Ny, NY
January 8, 2012
Couple
9.0
I
love receptionist,
so kind and friendly.
Nothing.

Modern friendly and clean .

Family Traveling with Young Children
Sarah from Hollerich, Gabon
November 8, 2011
Family Traveling with Young Children
10.0
Pristine, stylish, great staff.
Hotel restaurant overpriced and limited menu. Need a child menu for dinner.

Pros: Pristine condition, stylish, comfy beds, impeccably clean, helpful friendly staff, snack "canteen" with microwave for quick meals. 10 mins easy bus ride to Venice. Highly recommend hotel. Cons: Restaurant slightly over priced as you are a captive audience unless you want to take the bus into Venice. I think it was about 12/13 Euros (17/18 USD) for a plate of plain spaghetti with butter for my 7 year old. Would suggest a child menu especially as Hilton promotes family stays. ...read more

Couple
Bob from Tampa, FL
September 26, 2011
Couple
9.0
Very modern lighting system in rooms and super comfortable bed.
Dining and bar service people were often missing. Needs improvement.

I would stay hear again. Very close to the airport and bus line right out front takes you to Venice for less than 2 Euro. The desk staff were very friendly, patient, and spoke English. I loved the lighting system in the room and the comfort level of the bed.

Couple
Narp from Surrey, Canada
September 14, 2011
Couple
10.0
Location

Excellent stay, friendly staff. strongly recommend to anyone who is willing to pay more price, will definitely stay again.

Senior Travelers
Lourdes from Toronto, Canada
July 3, 2011
Senior Travelers
9.0
Very clean with good facilities.
Unattractive swimming pool with no shade. Elevator to cross the street not working. A huge amount of stairs must be climbed.

Following comments I read on Internet, we used the bus to come from the port but found that we had to climb, with our suitcases, a 3-story high set of stairs, (there's an elevator, but not working). It was a horrible experience that I'd not recommend anybody!

Reviews of Hilton Garden Inn Venice Mestre
(1 - 10 of 10 reviews)
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