Hilton Garden Inn New Orleans Convention Center

Hilton Garden Inn New Orleans Convention Center

Hilton Garden Inn New Orleans Convention Center Image
3 and 1/2 Star
Hotel Guest Rating: 8.2/10
1001 S. Peters Street
New Orleans, LA 70130

Hotel Guest Rating for Hilton Garden Inn New Orleans Convention Center in New Orleans

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Based on 385 reviews from guests who stayed at the
Hilton Garden Inn New Orleans Convention Center
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Hilton Garden Inn New Orleans Convention Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Bel Aire, KS
January 1, 2016
Group Traveler
7.0
Overall ambience is nice. Rooms and bathrooms are clean. Has a decent fitness center.
It is great for those who are visiting the convention center but if you are wanting to visit New Orleans (French Quarter etc), this is not the best location to be at.
Family Traveling with Teens
Verified Hotel Guest from West Union, IA
December 31, 2015
Family Traveling with Teens
9.0
We were in New Orleans for a few days before taking a cruise. This hotel is very close to the cruise terminal. We walked to the French quarter which was a fair distance but definitely doable.
Couple
Donald from Slidell, LA
December 22, 2015
Couple
9.0
Close to Fulton st and casino!
No
Business Traveler
Melanie from Orange, TX
November 21, 2015
Business Traveler
10.0
The location was perfect. The rooms had a great view and the staff were very polite and helpful.
Group Traveler
Verified Hotel Guest from New Braunfels, TX
November 3, 2015
Group Traveler
9.0
Walls are WAY too Thin! Heard all the tvs, conversations and noise from all neighboring rooms.
Group Traveler
Verified Hotel Guest from Washington, DC
November 3, 2015
Group Traveler
5.0
Location. Free coffee in the lobby was nice. Nice entryway. Room was a good size.
After the second day, the TV in the room wouldn't turn off. We had to unplug it from the wall. Staff wasn't helpful about it. The "Guest Services" button on the phone also didn't work. Housekeeping did OK, but not fabulous. Parking was expensive.
Business Traveler
Verified Hotel Guest from Prairieville, LA
October 10, 2015
Business Traveler
10.0
Customer service was Excellent. Friendly Valet service.
Valet Parking was $35.00

Great hotel awesome location to the convention center. It was a mere 5 minute walk to the convention center.

Couple
Verified Hotel Guest from Pensacola, FL
September 23, 2015
Couple
3.0
Ease of access to interstate and convention center. Not far from WWII Museum, Shops along waterfront, nice restaurants, niche area of town. Felt relatively safe walking around, and enjoyed park nearby. Noise of street below was relatively quiet.
Requested an accessible room, and was given a hearing accessible room instead of handicap. Bathroom shower had marks in it, pillows were stained. Requested quiet room, and was given a room across from the gym, near the ice machine, and next to pool access

Unhappy with overall experience. Although bedding looked clean, upon closer inspection, pillows and linens were incredibly stained. Accessible rooms limited to hearing disability. Quiet rooms, at least the one we stayed in, was terribly placed. Could not sleep well due to gym and pool access doors being a few feet away, and vending/ice machine across the hall. Hotel oversold rooms, so we did not get what we requested. Nice view at night from pool area. Friendly staff, but not above and beyond customer service. Dance club in building right next to hotel. Nice courtyard, but dedicated to 'smoker's oasis'. Complimentary beverages/snacks were not replaced regularly enough in hotel entrance. ...read more

Couple
Justin from Lakeland, FL
September 22, 2015
Couple
9.0
great location for the price, staff was awesome out front of hotel helping with directions and recommendations etc....
Valet at that price is not necessary?? We lucked out on a street space but a pain having to feed the meters every 2 hours but saved us some good $ to spend elsewhere.
Business Traveler
Yanbin from Katy, TX
September 16, 2015
Business Traveler
5.0
Location
wifi is extremely slowNo breakfastNo tooth brush
Reviews of Hilton Garden Inn New Orleans Convention Center
(11 - 20 of 121 reviews)
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