Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport in Jacksonville

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Image
2 and 1/2 Star
Hotel Guest Rating: 8.9/10
13503 Ranch Road
Jacksonville, FL 32218

Hotel Guest Rating for Hilton Garden Inn Jacksonville Airport in Jacksonville

# 13 of 113 hotels in Jacksonville
Based on 27 reviews from guests who stayed at the
Hilton Garden Inn Jacksonville Airport
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Hilton Garden Inn Jacksonville Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Soraya from Jacksonville, FL
November 8, 2014
Family Traveling with Teens
10.0
Staff was very friendly and welcoming. Bed was EXTREMELY comfortable and room was very nice and clean. Loved it!
I didn't like the wifi speed that's offered to the guests. I ended up having to call and pay for a faster internet capability because the free one offered was very basic. Couldn't upload anything or watch videos, etc. I was very disappointed by this.

If you have kids (like I do) and they bring their computers be prepared to pay extra for some what faster speed so they can surfer the internet and play games and such because the free wifi is not good at all. The hotel over all is excellent but if you are planning on staying in your room and use your computer you won't be able to do so unless you stay away from the internet. It totally freezes and take for ever to download (that is if it downloads anything at all). I have stayed at other hotels and their wifi is EXCELLENT. This hotel however sucks at that. Everything else is just wonderful. ...read more

Brett from Sunrise, FL
October 27, 2014
8.0

This guest did not leave comments about this hotel.

Group Traveler
Jeff from Bogart, GA
October 7, 2014
Group Traveler
10.0
Room and bed
Breakfast was disorganized andvslow

Excellent location close to downtown and river city marketplace

Couple
Antionette from Jacksonville, FL
October 1, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Herndon, VA
September 16, 2014
Solo Traveler
10.0
The bed was comfortable.
For the price they didn't offer any free breakfast, just coffee or tea.
Verified Hotel Guest from Southborough, MA
June 1, 2014
5.0
Location and price
Staff wasn't the least bit friendly
Family Traveling with Teens
Ann from Oswego, IL
February 11, 2014
Family Traveling with Teens
9.0
The Staff was awesome and the location so close to the airport made for an easier early rise.
Bathroom was a little grungy but all usable.
Business Traveler
Joseph from Riverside, IL
August 4, 2013
Business Traveler
10.0
Good Location, Shuttle Service to Airport, Personnel Great
No Free Internet service

GREAT

Family Traveling with Young Children
Cindy from Minnetonka, MN
June 18, 2013
Family Traveling with Young Children
8.0
Very close to the airport
A lot of bugs in the pool

Hotel was convenient to the airport. Everything was clean (but the pool). Staff was helpful. We were able to check in 2 hours earlier than normal check in time.

Business Traveler
Dottie from Asheville, NC
October 25, 2012
Business Traveler
9.0
Very helpful and accommodating staff. Room and facilities were attractive and clean.
Could not smoke in room.
Reviews of Hilton Garden Inn Jacksonville Airport
(1 - 10 of 10 reviews)
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