Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Image
2 and 1/2 Star
Hotel Guest Rating: 8.7/10
13503 Ranch Road
Jacksonville, FL 32218
take a virtual tour

Hotel Guest Rating for Hilton Garden Inn Jacksonville Airport in Jacksonville

# 14 of 114 hotels in Jacksonville
Based on 33 reviews from guests who stayed at the
Hilton Garden Inn Jacksonville Airport
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.2.0
7.2
Check Rates and Availability at the Hilton Garden Inn Jacksonville Airport
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Hilton Garden Inn Jacksonville Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Burlington, NJ
July 20, 2015
Family Traveling with Young Children
9.0
The size of the room was very confortable
The phone was not working at first but then it was repaired.

The location of the hotel as hard to fined. But for the most part it was pleasant with the staff, room and pool was great.

Couple
Verified Hotel Guest from Alexandria, VA
June 17, 2015
Couple
3.0
The location to the JAX airport
Upon checkout the desk clerk allowed me to pay for a room that had already been paid for earlier in the morning by a colleague to had a 6am flight.The facility was dirty and garbage bags still in the hallways at 7pm
Group Traveler
Verified Hotel Guest from Jacksonville, FL
April 19, 2015
Group Traveler
10.0
The hotel was extremely nice and clean.
The extra 45 mins i had to wait for my room
Family Traveling with Young Children
Jatha from Troy, AL
April 14, 2015
Family Traveling with Young Children
10.0
The clerk was very rude
Couple
Verified Hotel Guest from Bluffton, SC
January 20, 2015
Couple
8.0
The hotel was in a good location, not too hard to find. The bed was very comfterable!
The room could have been cleaned a little better. Such as windex the mirrors
Family Traveling with Teens
Soraya from Jacksonville, FL
November 8, 2014
Family Traveling with Teens
10.0
Staff was very friendly and welcoming. Bed was EXTREMELY comfortable and room was very nice and clean. Loved it!
I didn't like the wifi speed that's offered to the guests. I ended up having to call and pay for a faster internet capability because the free one offered was very basic. Couldn't upload anything or watch videos, etc. I was very disappointed by this.

If you have kids (like I do) and they bring their computers be prepared to pay extra for some what faster speed so they can surfer the internet and play games and such because the free wifi is not good at all. The hotel over all is excellent but if you are planning on staying in your room and use your computer you won't be able to do so unless you stay away from the internet. It totally freezes and take for ever to download (that is if it downloads anything at all). I have stayed at other hotels and their wifi is EXCELLENT. This hotel however sucks at that. Everything else is just wonderful. ...read more

Brett from Sunrise, FL
October 27, 2014
8.0

This guest did not leave comments about this hotel.

Group Traveler
Jeff from Bogart, GA
October 7, 2014
Group Traveler
10.0
Room and bed
Breakfast was disorganized andvslow

Excellent location close to downtown and river city marketplace

Couple
Antionette from Jacksonville, FL
October 1, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Herndon, VA
September 16, 2014
Solo Traveler
10.0
The bed was comfortable.
For the price they didn't offer any free breakfast, just coffee or tea.
Reviews of Hilton Garden Inn Jacksonville Airport
(1 - 10 of 12 reviews)
Check Rates and Availability at the Hilton Garden Inn Jacksonville Airport
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.