Hilton Garden Inn Austin Downtown

Hilton Garden Inn Austin Downtown

Hilton Garden Inn Austin Downtown Image
3 and 1/2 Star
Hotel Guest Rating: 7.9/10
500 North Ih-35
Austin, TX 78701

Hotel Guest Rating for Hilton Garden Inn Austin Downtown in Austin

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Based on 297 reviews from guests who stayed at the
Hilton Garden Inn Austin Downtown
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Hilton Garden Inn Austin Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Courtney from Katy, TX
August 25, 2015
Group Traveler
9.0
Cleanliness and location
Valet parking for $30/night
Family Traveling with Young Children
Darlene from Kyle, TX
August 18, 2015
Family Traveling with Young Children
10.0
I loved how helpful all the staff was.
There was one issue with our phone in our room, wasn't working.
Couple
Rhonda from Tomball, TX
August 11, 2015
Couple
9.0
Staff was friendly, hotel was very clean.
The location - it was our first time and a bit confusing not that it was awful.
Elissia from Bryan, TX
August 10, 2015
8.0
Location and staff.
First room given was not what I booked. Only one bed when I needed 2 queen sized beds. Called the front desk and was given a handicapped accessible room with the requested two beds.

The staff was helpful in getting a room with two beds, this will always be my "go to" hotel when visiting Austin, but for future bookings I will call to verify that the room I requested is actually available before hand.

Family Traveling with Young Children
Verified Hotel Guest from Destrehan, LA
August 3, 2015
Family Traveling with Young Children
8.0
A lot of peddlers around hotel perimeter, people bathing in the creek and trash all over. Smelled like pee outside.
Couple
Verified Hotel Guest from Midland, TX
July 30, 2015
Couple
9.0
Very little noise in the rooms! Made it very nice to relax!
Food prices in snack shop

Would like to stay there again

Couple
Scott from Whitney, TX
July 28, 2015
Couple
2.0
This hotel is outdated and has a very small swimming pool. We did not stay. Overpriced!
Sally from Oklahoma City, OK
July 24, 2015
8.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from San Antonio, TX
July 22, 2015
Group Traveler
10.0
I liked that the location was really close to downtown
Group Traveler
Arlene from San Antonio, TX
July 21, 2015
Group Traveler
9.0
They were very very nice
The pool was very small
Reviews of Hilton Garden Inn Austin Downtown
(1 - 10 of 124 reviews)
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