Hilton Florence Metropole

Hilton Florence Metropole in Florence

Hilton Florence Metropole

Hilton Florence Metropole Image
4 Star
Hotel Guest Rating: 7.7/10
Via Del Cavallaccio, 36
Florence 50142

Hotel Guest Rating for Hilton Florence Metropole in Florence

# 7 of 797 hotels in Florence
Based on 24 reviews from guests who stayed at the
Hilton Florence Metropole
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Hilton Florence Metropole

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Brooklyn, NY
August 26, 2014
Couple
5.0
price
location. pettiness. wanted $10 to use a wine glass.
Couple
Marshall from Seattle, WA
July 31, 2014
Couple
8.0
Very nice room and great gym.
Limited wifi access and location.
Couple
Michael from Lakeland, FL
July 27, 2014
Couple
8.0
The staff (including desk and restaurant) were wonderful and so very helpful. We appreciated the shuttle bus into and returning from Florence city center, it was great not having to use a taxi or bus. The room was interesting with moveable panels.
A little far from the city center, but shuttle bus took care of that, and not much around in the local neighborhood to walk and see or eat.

Didn't use, but the underground parking was an excellent idea for those who had vehicles.

Couple
Verified Hotel Guest from West Drayton, United Kingdom
May 7, 2014
Couple
8.0
Comfortable, Clean and convenient. Situated in a nice quiet area about 15 mins by Taxi from the city centre... Executive lounge was nice (top floor with an outside area with nice views of the city)
Not much really ... Except having to pay for the relaxation area (Small pool/whirlpool) and access to it only until 9.30pm which is usually when you get back to the hotel from the main city centre) 12 euro per person ....

Was nice ... Rooms smaller than I expected but overall adequate (brilliant views). Book an Exec room if you can which saves you the 15euro breakfast cost by allowing access to the lounge with free breakfast (and drinks between 6.30 - 9 pm)

Group Traveler
Verified Hotel Guest from Abu Dhabi, United Arab Emirates
April 11, 2014
Group Traveler
3.0
Attempt at nice finishes.
Priceline deal said wifi in room was included as a freebie, upon checkin the receptionist was rude and even though she gave the password she claimed the paper (priceline receipt which stated wifi was free) was "wrong."

Far from the city so plan to use their shuttle or have a car if trying to tour Florence. Finishes were superficial, our toilet was squeaky and the bathroom ceiling had mold. Our friends booked a room stating they needed space for 3 people and upon arrival they were told it would be 30 additional euros for a cot.

Family Traveling with Young Children
Christena from Wesley Chapel, FL
April 11, 2014
Family Traveling with Young Children
6.0
The furnishings were modern and it was clean.
My reservation included free wifi and parking. We weren't allowed to park in the garage and the clerk was rude saying that they don't offer free wifi. The AC did not work well at all. We were hot the whole time and it was early April.
Senior Travelers
Verified Hotel Guest from Visalia, CA
April 8, 2014
Senior Travelers
3.0
Staff was fiendly
Bed bugs, Bed full of bed bugs

Staff was helpful trying to solve issue of bed bugs

Couple
Norman from Coral Gables, FL
October 18, 2013
Couple
9.0
Modern rooms. Free parking. Helpful staff.
Distance from the center of town, although the problem is partially solved by the shuttle bus. However, I drove to the train station parking lot instead of using the bus.

Clean, modern hotel away from the hordes of tourists. Convenient parking. Wonderful happy hour daily. Convenient shuttle bus to city center.

Group Traveler
Verified Hotel Guest from Bonita Springs, FL
September 23, 2013
Group Traveler
6.0
free parking
for a business hotel, wifi was scarce. breakfast was expensive (15 euro)and there was no place to just get a coffee and a pastry for a more reasonable price. the shuttle from the city ended too early.

see above.

Family Traveling with Young Children
Verified Hotel Guest from Avon, IN
August 30, 2013
Family Traveling with Young Children
8.0
The Hotel seemed like North American hotels and not like small European hotels.
The priceline.com website stated the hotel provided complimentary breakfast. The Hotel stated it was not included in the price. I contacted priceline.com; no good answer and no breakfast.

Be aware of misleading information when booking priceline.com hotels.

Reviews of Hilton Florence Metropole
(1 - 10 of 17 reviews)
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