Hilton Cardiff

Hilton Cardiff

Hilton Cardiff Image
4 Star
Hotel Guest Rating: 8.1/10
Cardiff CF10 3HH

Hotel Guest Rating for Hilton Cardiff in Cardiff

# 8 of 107 hotels in Cardiff
Based on 11 reviews from guests who stayed at the
Hilton Cardiff
Overall Quality Score
user rating 8.1.0
Hotel Cleanliness
user rating 8.7.0
Hotel Staff
user rating 8.4.0
Location of Hotel
user rating 9.2.0
Hotel Dining
user rating 7.0.0
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Hotel Guest Reviews of the Hilton Cardiff

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Chatham, Canada
September 23, 2015
Business Traveler
Awesome location. Great room, gym, pool great. No faults.
an extra elevator would be good!
Verified Hotel Guest from Malvern, United Kingdom
May 27, 2015
Location good, staff were very engaging with guests in the breakfast restaurant. The vallet parking service was convenient, reception staff efficient.
Hotel lacked any personality and standard of finish for this rating of hotel poor, was more like a 3 star. The bar area opposite reception was of poor design and was devoid of any atmosphere or warmth.
Group Traveler
Lana from West Milton, PA
March 31, 2013
Group Traveler
Everyone polite and very helpful. We needed to use the concierge service a lot and they were very efficient.
There was nothing that we did not like.

Comfortable and clean accommodations. Very helpful staff - very quick to fulfill requests.

Verified Hotel Guest from Atlanta, GA
February 27, 2013
Exellent location. Easy check-in. Easy to store laugage while waiting for room. Friendly enough staff.
Bathroom floor dirty. Shower dirty- mold and previous guest's shampoo/shower gel on walls. Not what I would expect from a Hilton. Only 1 night and beds were clean so no fuss made.

Good location although rough looking nightclub next door. Staff OK but didn't really need anything so - untested. Room should have been clean.

Jeremiah from New Market, AL
August 6, 2012

Staff needs more training in communication and dealing with the public.

Family Traveling with Teens
Mary from Ottawa, Canada
May 7, 2011
Family Traveling with Teens
Location and friendly staff.
Chairs in suite were a little worn and there was no hair dryer in the bathroom.

The hotel is very clean and modern in appearance with valet parking at 17 pounds per day which affected the overall price of accommodation there in terms of reasonableness. The staff were very helpful and pleasant. Recommend you bring your own computer to take advantage of the internet connection in the room - the business center was fine however it was 3 pounds for 15 minutes of internet time. The location is awesome. ...read more

Diane from Cotuit,MA
October 29, 2009
Very clean and really comfortable beds. Great location!
No bathrobes. No soap dish in the shower. Only 2 towels

It's a lovely, well located hotel, but missed out on some of the details.

Patrick from Salt Lake City,UT
October 26, 2009
Staff very friendly and helpful.
We did feel a little unwelcome in the restaurant for lunch, because we had not reserved. But the food was great.

We did not spend a lot of time in the hotel, but we were very satisfied overall during the time we spent there.

Reviews of Hilton Cardiff
(1 - 8 of 8 reviews)
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